Hotel Receptionist

Hotel Receptionist – Job Description

Position: Receptionist

Location: Hotel

Salary: ₹14,000 – ₹18,000 (depending on experience)

Responsibilities:

Welcome and greet guests in a polite and professional manner.

Handle guest check-in and check-out process.

Answer phone calls and respond to guest inquiries.

Manage room bookings and reservations.

Maintain guest records and update the system.

Coordinate with housekeeping and other departments for guest requests.

Handle guest complaints and provide quick solutions.

Maintain the reception area clean and organized.

Handle billing and payment collection.

Requirements:

Minimum 12th pass / Graduate preferred.

1–3 years experience in hotel reception or front office.

Good communication skills (Hindi & basic English).

Basic computer knowledge.

Polite personality and customer service attitude.

Working Hours: Shift basis (Morning / Evening)

Experience Required: 1–3 Years

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