CRM Technical Consultant

Oracle SCM and CRM - Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

 

 

 

 

Experience Required

 

• 8–12 years of relevant experience working in Oracle Cloud SCM
• Preferred experience of Oracle E Business Suite (EBS) SCM (at least 2–3 years), including exposure to key modules such as Purchasing, Inventory, Order Management, BOM/WIP, Costing, or WMS
• Should have worked in at least 2 full lifecycle Oracle Fusion SCM implementations
• Experience in a client-facing role
• Strong exposure to integration, data conversion, and co-existence scenarios between EBS and Fusion
• Experience in solution design, preparing functional specifications, and driving end to end delivery
• Hands on experience in application configuration, test case preparation, and execution

 

 

Primary Responsibilities & Accountabilities

 

• Lead requirements gathering and documentation using AIM / OUM / or other prescribed methodologies
• Implementation experience in at least 8 Oracle Fusion SCM modules, such as:
  • Product Management
  • Procurement
  • Order Management
  • Pricing
  • Inventory
  • Costing
  • (Good to have) Oracle Warehouse Management Cloud, Oracle Manufacturing Cloud, Supply Chain Planning Cloud
• Conduct CRP sessions, participate in design reviews and solution discussions
• Map business requirements to Oracle Fusion SCM modules:
• Product Management, OM Cloud, Pricing, Manufacturing, Inventory, Costing, Planning
• Interpret functional requirements and deliver solutions independently from offshore
• Design module specific solutions in a fully integrated Oracle Fusion environment
• Handle Solution Design, Functional Fit Gap, Training, and Testing
• Assist business during CRP/SIT/UAT
• Prepare high quality deliverables, documentation, test scripts, and test cases
• Conduct trainings for users and internal teams
• Support the Project Management Office (PMO) with documentation and status reporting

 

 

Competencies / Skills

 

• Strong communication skills with the ability to translate requirements into detailed design documents
• Proficiency in documenting using OUM or any structured methodology
• Strong customer handling skills and ability to lead & mentor teams
• Ability to work under pressure and meet deadlines
• Excellent organizational, analytical, and problem solving skills
• Ability to quickly acquire and apply complex business knowledge
• Team player with strong collaboration abilities
• Must follow well defined release management processes
• Ability to multitask while staying focused on priorities
• Must have a valid passport
• Willingness to travel for client site work / business travel

 

 

Education

 

• BE / MBA

 

 

EY | Building a better working world 

 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

 
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

Experience Level

Mid Level