Sales Executive

Job TitleAcademic Counsellor – Digital SalesDepartmentInside Sales / Digital SalesReporting ToManager – Academic SalesWork LocationNetAmbit Office (On-site)Work Schedule6 Days/Week | Friday ,Sat & Sun Working | 1 Weekday OffShift Timings10:30 AM – 7:30 PMEmployment TypeFull-TimeExperience0 – 4 Years (Inside Sales / Tele Sales)EducationGraduate / Post-Graduate (Any Stream)

Key Responsibilities

Sales & Counselling

• Make 250+ outbound calls daily on leads provided by Vedantu.
• Understand and analyse each customer's educational requirements and offer suitable Vedantu programs.
• Counsel parents and students on the benefits of Vedantu's K-12 live learning programs.
• Convert leads into enrollments by achieving assigned monthly and weekly sales targets.
• Maintain detailed and accurate call logs, follow-up schedules, and lead status in the CRM system.
• Re-engage cold or old leads and run follow-up campaigns to maximize conversion.

Process & Quality

• Adhere strictly to calling processes, quality benchmarks, and company SOPs.
• Log in to the system by 10:30 AM and maintain active login for a minimum of 9 hours.
• Ensure a minimum of 200+ dials per day with at least 3 hours of productive talk time.
• Coordinate break schedules with the Team Leader to ensure uninterrupted calling operations.
• Participate in daily team huddles, training sessions, and product knowledge updates.

Customer Experience

• Build strong rapport with prospects through effective and empathetic phone communication.
• Handle objections confidently and provide accurate information about programs and pricing.
• Ensure a high standard of professionalism and customer experience in every interaction.

Performance Metrics (KPIs)

MetricTargetDaily Outbound Dials250+ calls / dayMinimum Dials200+ dials / dayDaily Talk TimeMinimum 3 HoursLogin DurationMinimum 9 Hours / dayMonthly Sales TargetAs per company policy (role-based)Eligibility & Requirements

• Graduate or Post-Graduate in any discipline.
• 0 to 4 years of experience in sales, tele-sales, outbound sales, or inside sales with revenue targets.
• Excellent spoken and written communication skills in English (and regional languages as applicable).
• Strong persuasion, objection handling, and negotiation skills.
• Confident and composed phone persona with the ability to build instant rapport.
• Ability to work effectively under target pressure in a fast-paced environment.
• Experience in K-12 Academic Sales is strongly preferred.
• Proficiency in using CRM tools, dialer systems, and MS Office.

Work Ethics & Discipline

• Log in by 10:30 AM sharp and maintain a minimum of 9 hours of active login.
• Make calls strictly during designated calling hours: 10:30 AM – 7:30 PM.
• Any deviation from calling hours requires prior approval from the Team Leader or Mentor.
• Entitled to a 45-minute break per day, split into two sessions; breaks must be coordinated with Team Leader.
• Late logins or early logouts will invite disciplinary action as per company policy.
• Remain accessible during working hours via phone and messaging platforms.
• Maintain a dedicated, professional, and distraction-free workspace.

What We Offer

• Competitive fixed salary via NAPS with attractive performance-based incentives.
• Comprehensive product training and onboarding support.
• Clear career growth path into Senior Counsellor Roles.
• Exposure to one of India's fastest-growing EdTech brands.
• High-energy, goal-driven work culture with regular recognition programs.
• Opportunity to make a meaningful impact in the education sector.

Vedantu . | Making Learning Personal