Senior Analyst - Technology (Health & Welfare Domain)

Senior analyst

Designation: Senior Analyst

Key Expectations

• Own execution, timeliness, and quality of analysis and testing activities within assigned projects.
• Deliver high-quality test plans, test cases, and test execution aligned to client and system requirements.
• Apply deep domain and technical expertise to ensure quality-driven outcomes.
• Mentor team members and contribute to capability and capacity building within the team.
• Collaborate effectively with clients, development teams, and stakeholders to ensure successful delivery.

Required Skills

• Strong analytical, problem-solving, and decision-making skills.
• Expertise in system testing, QA methodologies, and test documentation (test plans, reports, metrics).
• Strong stakeholder communication and customer responsiveness.
• Ability to work independently and collaboratively under tight deadlines.
• Coaching and mentoring skills to guide junior team members.
• Strong understanding of US Benefits administration – Health & Welfare domain
• Deep understanding of Files landscape – Vendor, Payroll files, 834, Non-834 files

       Soft-Skills:

• Attention to detail and quality ownership mindset
• Ability to work in distributed/onshore–offshore teams
• Proactive issue identification and risk escalation
• Adaptability to change client needs and agile delivery environments
• Customer‑centric approach and empathy for end users

Role Description

The Senior Analyst – Technology is responsible for the execution, quality, and timely delivery of analysis and testing activities within assigned projects. The role includes requirement analysis, test case design, test planning, system testing, defect analysis, and reporting test results for systems developed by the engineering team.

The role requires deep files and domain expertise, along with strong analytical and interpersonal skills. The Senior Analyst works closely with clients and their vendors, reviews and validates requirements and technical specifications, and ensures test coverage accurately reflects system capabilities and business needs.

The incumbent plays a critical mentoring role—guiding junior analysts, supporting skill development, and contributing to capacity building initiatives. The role also involves identifying process improvements, supporting UAT, and ensuring quality standards are consistently met across deliverables.

Technical & Domain Expertise

JIRA

• Expert in CBA tools, strong database knowledge (CBA)
• UAT support and production validation
• SQL queries for business validation
• Understanding of Health & Welfare services

Education:

• B.Tech (CS / IT / ECE) or MCA – mandatory Experience

• Prior experience with Alight / Aon / Wipro is an added advantage
• Health or Retirement Domain experience preferred
• Our story
• At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”
• Our Values:
• Champion People – be empathetic and help create a place where everyone belongs.
• Grow with purpose – Be inspired by our higher calling of improving lives.
• Be Alight – act with integrity, be real and empower others.
• It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.
• With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
• Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
• Learn more at careers.alight.com.
• Alight requires all virtual interviews to be conducted on video.
• Benefits
• We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.
• By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.
• Our commitment to Inclusion
• We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
• At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
• As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com.
• Equal Opportunity Policy Statement
• Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law.   In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans.
• Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their  recruiter.
• Authorization to work in the Employing Country
• Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
• Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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Experience Level

Senior Level