Senior Customer Support Executive
Coox Online Private LimitedFixed
₹25,000 - ₹35,000
Average Incentives*
₹10,000
Earning Potential
₹45,000
Fixed
₹25,000 - ₹35,000
Average Incentives
₹10,000
Earning Potential
₹45,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 1 year
Basic EnglishJob highlights
7 applicants
Benefits include: Flexible Working Hours
Job Description
Roles & Responsibilities:
• Lead and manage the operations team to ensure efficient handling of bookings
• Coordinate between operations and marketing teams, customers, partners &vendors to improve service execution
• Manage end-to-end business operations, handle queries, complaints, escalations and ensure smooth execution of processes
• Ensure consistent supply by onboarding new partners& vendors and launch new cities and services
• Provide training and motivation to the team, ensuring high level of employee satisfaction and employee retention
• Define and analyze metrics and KPIs to efficiently track progress
Perks:
• Rewards, Incentives& Bonuses
• Special Meals& Food Trials
• Startup Exposure
• Full of Learnings
Other Details:
• Need people who are energetic, confident and street smart
• Great communication and soft skills
• Foodies are preferred
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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