Senior Client Services Engineer

Senior Engineer - Client Services

Location: Noida Berger Tower, India

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

Present in India since 1953, Thales is headquartered in Noida and has other operational offices and sites spread across Delhi, Gurugram, Bengaluru and Mumbai, among others. Over 2200 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Aerospace and Cyber & Digital sectors. Thales has two engineering competence centres in India - one in Noida focused on Cyber & Digital business, while the one in Bengaluru focuses on hardware, software and systems engineering capabilities for both the civil and defence sectors, serving global needs. The Group has also established an MRO (Maintenance, Repair & Overhaul) facility in Gurugram to provide comprehensive avionics maintenance and repair services to Indian airlines and support the growth of the local aviation industry.

Position Summary:

If you are someone, who has a keen interest in how a market leader, is helping Software Companies, Device manufacturers and Cloud providers around the world; to license, protect and Deliver their Software- then look no further.

We are looking for passionate and focused professionals with a cloud bent of mind, who can contribute in maintaining and supporting technological offerings that software companies have come to expect from us. Thales' Software Monetization solutions' value proposition is to help organization make critical decisions around usage, IP protection and licensing; to make most out of their software.

As part of the Client services team, we expect you to solve technical queries from our direct and or potential customers with the on-prem products and/or the services we host for them. You are the primary liaison between Thales' customer, Thales' Sales and Thales' SaaS Operation/Product Engineering groups, to get the issues sorted.

The team is part of the Cloud Protection and Licensing (CPL) business line of Thales’s Digital Identity & Security (DIS) Global Business Unit.

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.

Experience Level

Senior Level