Senior HR Executive

As a Senior Human Resources Executive, you will manage all HR functions for our resort. You will oversee the employee lifecycle, ensuring our team is well-supported, properly trained, and highly motivated. Your goal is to foster a positive, conflict-free workplace environment where staff can deliver exceptional hospitality. 

Key Responsibilities

1. Talent Acquisition & Onboarding

• Develop and execute seasonal and year-round recruitment plans to meet staffing needs for front desk, housekeeping, F&B, and maintenance.
• Manage the full-cycle recruitment process, including sourcing, interviewing, and selecting top talent.
• Coordinate and conduct engaging induction and onboarding programs for new hires. 

2. Employee Relations & Engagement

• Act as the primary point of contact for employee grievances, ensuring fair and prompt resolution.
• Design and execute employee welfare programs to boost morale, retention, and team bonding.
• Oversee the employee annual review procedures and process probationary feedback. 

3. Compliance & Administration

• Ensure strict compliance with all local, state, and national labor laws and regulations governing the hospitality industry.
• Manage payroll processing, attendance tracking, and leave records.
• Maintain accurate employee records, HR metrics, and performance files in the company HRMS. 

4. Training & Development

• Identify training needs and organize hospitality-specific programs (e.g., customer service, conflict resolution, and safety).
• Counsel and mentor staff to foster professional growth and improve guest service delivery. 

Qualifications & Requirements

• Education: Bachelor’s degree in Human Resources, Business Administration, or Hospitality Management.
• Experience: 3 to 5 years of relevant HR management experience, preferably in a hotel or resort environment.
• Skills: Strong knowledge of labor laws, excellent communication skills, and proficiency in HR software/MS Office.