Senior Principal Consultant - Salesforce Integration Expert

Ready to build the future with AI?  

At Genpact, we don’t just keep up with technology, we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook 

Inviting applications for the role of Senior Principal Consultant- Salesforce Integration Expert 

As principal consultant you are specializing in Salesforce Integration, you will lead the design, development, and implementation of complex Salesforce integration solutions across enterprise systems. You’ll serve as a strategic advisor to clients, guiding them through digital transformation initiatives and ensuring seamless connectivity between Salesforce and other platforms. 

Responsibilities 

• Integration Strategy & Architecture  

• Design scalable integration architectures using Salesforce APIs, middleware tools (e.g., MuleSoft, Dell Boomi), and custom solutions. 

• Define integration patterns (real-time, batch, event-driven) tailored to client needs. 

• Project Leadership  

• Lead cross-functional teams through the full lifecycle of Salesforce integration projects. 

• Facilitate workshops to gather business and technical requirements. 

• Solution Development 

• Develop and deploy custom integration solutions using Apex, REST/SOAP APIs, and third-party connectors. 

• Ensure data integrity, security, and compliance across integrated systems. 

• Client Engagement 

• Act as a trusted advisor to clients, translating business goals into technical solutions. 

• Provide thought leadership on Salesforce best practices and emerging technologies.  

• Documentation & Training 

• Create detailed technical documentation and integration playbooks. 

• Mentor junior consultants and conduct client training sessions. 

Qualifications we seek in you! 

Minimum Qualifications / Skills 

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.  

• Relevant years of experience in Salesforce consulting, with Minimum years in integration-focused roles. 

• Deep understanding of Salesforce CRM, APIs, and integration architecture. 

• Proficiency in middleware platforms (e.g., MuleSoft, Informatica, Jitterbit). 

• Strong knowledge of data migration, ETL processes, and system interoperability. 

• Salesforce certifications (e.g., Integration Architecture Designer, Platform Developer II) preferred. 

Preferred Qualifications/ Skill 

• Experience with Agile/Scrum methodologies. 

• Strong communication and stakeholder management skills. 

• Ability to troubleshoot complex integration issues and propose innovative solutions. 

• Familiarity with DevOps tools and CI/CD pipelines for Salesforce. 

Why join Genpact?  

• Lead AI-first transformation – Build and scale AI solutions that redefine industries  

• Make an impact – Drive change for global enterprises and solve business challenges that matter  

• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills  

• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace  

• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build  

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   

Let’s build tomorrow together.  

 Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   

 
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.