Shift Manager - Data Centre Operations

Shift Manager - Operations

About Business:

Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.

Data Centre: Adani Data Centre has rapidly transformed from a nascent initiative to a leading innovator in the data infrastructure ecosystem. In just a few years, we have established ourselves as a key player in the data centre landscape, offering state-of-the-art solutions in areas such as colocation services, cloud integration, and data security. Our commitment to reliability, scalability, and technological excellence has positioned us as a trusted partner for businesses navigating the digital age with confidence.

Job Purpose: Shift Manager Operations will lead and manage the operations team, overseeing the daily activities of the data centre. This role involves developing operational policies, ensuring compliance with standards, and supporting technology implementation, while also managing the operational budget and providing leadership during critical incidents.

Key Responsibilities

• Supervise and manage the operation and maintenance of electrical systems, including power distribution units, UPS systems, and switchgear.
• Oversee mechanical systems maintenance, including chillers, pumps, and HVAC systems, ensuring optimal performance and energy efficiency.
• Ensure the upkeep and functionality of DG sets, fuel storage systems, and fire detection & firefighting equipment.
• Monitor and enforce adherence to ISO standards and SLA requirements, ensuring compliance with operational benchmarks.
• Manage site billing processes, ensuring accuracy and timely submission.
• Coordinate vendor management activities, including procurement, performance evaluation, and contract adherence.
• Lead shift operations, ensuring smooth handovers and effective supervision of on-site teams.
• Build and maintain strong customer relationships, addressing concerns and ensuring satisfaction.
• Handle incident reporting and resolution management, ensuring timely and effective solutions to operational challenges.
• Drive continuous improvement initiatives to enhance operational efficiency and reduce downtime.

Required Qualifications & Experience

• Bachelor’s degree in Electrical, Mechanical, or related Engineering discipline.
• 8–12 years of experience in data center operations or critical infrastructure management.
• Proven expertise in electrical, mechanical, and HVAC system maintenance within large-scale facilities.

Domain Expertise

• In-depth knowledge of electrical systems, including UPS, switchgear, and power distribution units.
• Expertise in mechanical systems such as chillers, HVAC systems, and fuel storage.
• Familiarity with ELV / fire detection and firefighting systems in large-scale facilities.

Experience Level

Mid Level