Investment Relationship Manager
Kotak Mahindra Bank LimitedNoida
Not disclosed
Job Description
Sky 360-Investment RM-Sky Channel-Product Manager
JD – Investment RM
- Reply to tickets received on Freshdesk from say.hello@kotak.com
- Make outbound calls to customers for NPS
- Make outbound calls to customers for any document requirement / clarification
- Manage their KPIS like CSAT, FRT, count of tickets, AHT etc
- Raise Jira Tickets to internal teams like Tech / Product etc on customer cases requiring intervention.
Job role
Work locationNoida, 5039-Noida-World Trade Tower Bldg-Sector 16-Plot No.C1-UPD, WTT, C1, Sector-16, Gautam Budh Nagar, Noida, Noida, Uttar Pradesh, India
DepartmentBanking / Insurance / Financial Services
Role / CategoryInvestment Banking, Private Equity & VC
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceMin. 2 years
About company
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited
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