Customer Support Team Manager - Inbound Contact Centre

Kotak Mahindra Bank

Noida

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Details

Job Description

Sky Service Product - RM-Sky Channel-Contact Centre Inbound

The Sky Service Product RM will play a vital role in our Sky Channel-Contact Centre Inbound department, overseeing a team of customer support executives. Your primary focus will be to enhance customer satisfaction and loyalty by providing efficient and effective support. You will lead, train, and mentor your team to deliver an exceptional customer experience, ensuring a seamless journey for our valued customers.

Job role

Work location

Noida, 5031-Noida-Plot no. 7-Sector 125-UPD, 5th Floor, Plot#7 , Sector-125 , Noida, Uttar Pradesh, India

Department

Customer Support

Role / Category

Customer Support - Non Voice

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

About company

Name

Kotak Mahindra Bank

Job posted by Kotak Mahindra Bank

Apply on company website