Technical Support Executive
Martvalley Online Private LimitedFixed
₹12,000 - ₹15,000
Earning Potential
₹15,000
Fixed
₹12,000 - ₹15,000
Earning Potential
₹15,000
Job Description
Job Title: Support & Sales Executive
Location: Noida Sector - 10, Uttar Pradesh
Job Type: Full-Time
Overview
We are seeking a dynamic and customer-focused Support & Sales Executive to provide technical support for our mobile applications while driving customer engagement and software sales. The ideal candidate will assist clients, resolve technical issues, promote our products, and contribute to business growth.
Key Responsibilities
- Provide first-level support for Android and iOS applications.
- Troubleshoot application issues and coordinate with the development team.
- Perform application testing and verify bug fixes.
- Assist clients with onboarding, training, and product usage.
- Maintain support tickets, customer records, and documentation.
- Generate leads through outbound calls and customer follow-ups.
- Conduct product demonstrations and explain product features.
- Identify customer needs and recommend suitable software solutions.
- Prepare quotations, follow up on inquiries, and support the sales process.
- Build long-term customer relationships and achieve assigned support and sales targets.
Required Skills & Qualifications
- Bachelor's degree in BCA, B.Tech, B.Sc (CS/IT), MBA, or a related field.
- Excellent communication and customer handling skills.
- Basic knowledge of Android/iOS applications and software troubleshooting.
- Familiarity with MS Office, Google Workspace, and CRM tools.
- Freshers are welcome; prior experience in technical support, telecalling, or software sales is an advantage.
Job role
Job requirements
About company
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SD Empire Edtech Private LimitedYou can expect a minimum salary of 12,000 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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