Telesales Executive

Job Title: Telesales Executive – Personal Loan & Overdraft

Job Summary

We are looking for a motivated and target-driven Telesales Executive to promote and sell Personal Loan and Overdraft products over the phone. The ideal candidate should have strong communication and persuasion skills, the ability to build customer relationships, and a passion for achieving sales targets.

Key Responsibilities

• Make outbound calls to prospective customers from assigned leads and databases.
• Explain the features, benefits, eligibility criteria, and documentation required for Personal Loan and Overdraft products.
• Assess customer requirements and recommend suitable financial products.
• Generate qualified leads and convert them into successful sales.
• Follow up with interested customers to complete the application process.
• Coordinate with the operations and credit teams to ensure smooth processing of applications.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Achieve daily, weekly, and monthly sales targets.
• Address customer queries and provide excellent customer service throughout the sales process.
• Stay updated on product offerings, policies, and market trends.
• EligibilityGraduate in any discipline (preferred).
• Freshers with excellent communication skills or candidates with 6 months to 3 years of telesales experience are welcome.
• Experience in banking, NBFC, BFSI, or loan sales is an added advantage.
• Required SkillsExcellent verbal communication and interpersonal skills.
• Strong negotiation and convincing abilities.
• Customer-focused approach with a positive attitude.
• Basic computer knowledge and familiarity with CRM software.
• Ability to work under pressure and meet sales targets.
• Good time management and organizational skills.
• Preferred ExperienceExperience in selling Personal Loans, Business Loans, Credit Cards, or Overdraft facilities.
• Knowledge of loan eligibility, documentation, and financial products.
• Salary & BenefitsCompetitive fixed salary.
• Attractive incentives based on performance.
• Performance bonuses and career growth opportunities.
• Training and ongoing skill development.
• Paid leave and other company benefits as per policy.
• Working HoursFull-time
• 6-day work week (as per company policy)
• Day shift