Post Sales

Job Title: Post Sales ExecutiveLocation: Panvel, Navi Mumbai

Experience Required: 3+ Years in Real Estate Post Sales

Industry: Real Estate

DETAILED JOB DESCRIPTION:-

✅ Review meeting with Team to understand and solve the customer’s outstanding, Registration & loan related issues

✅ Coordinating with various banks in order to facilitate the bank tie-up for loan disbursement

✅ Monitoring the process of Demand Letter / Reminder / Cancellation, payment receipt & back office dealing with the client actively, also maintain the record of customer details refund cancellation, etc

✅ Ensuring timely dispatch of payment reminder

✅ Assure customers file data safely store / no loss and misplaced any important documents, also timely collect the KYC documents from client

✅ All the customer-related documents signed on time from management and handover to the clients (allotment letter / Agreement etc)

✅ Handling customer escalation and Ensuring satisfactory closer

✅ Inspection of Flats with facility dept, Taking clearance from Accounts and other dept and handover the key by giving proper way of possession

✅ Handling Customers Redressal, Interest on delayed payment, Bank query and coordinating with Project and facility team to solve the Post possession challenges

✅ Coordinating with the Legal/Architect/Engineering departments for documentation as well as other operational activities. i.e. (Supplemental Agreement, Deed of Rectification, Agreement for Sale, Deed of Confirmation)

✅ Co-coordinating with Team, regarding Stamp duty and Registration Process and set the target of Registration

✅ Responsible for various reports with reference to sales, collection, work progress at site as per the requirement of management

✅ Responsible for achieving Registration & collection target every month

✅ Handling the bank tie-up, Home loan rate negotiation also looking for various offers for customers and our business