Collection Associate

Job Summary:

We are looking for a responsible and detail-oriented Collection Executive to manage and collect outstanding payments from customers. The candidate should have strong customer handling skills, basic accounting knowledge, and the ability to maintain accurate financial records.

Key Responsibilities:

Follow up with customers for timely collection of outstanding payments (via calls, emails, and visits if required)

Maintain and update records of customer accounts and payment status

Check and verify bills, invoices, and outstanding balances

Coordinate with the accounts team to reconcile discrepancies

Handle customer queries related to billing and payments professionally

Ensure proper documentation of all collection activities

Prepare reports on collection status and outstanding dues

Maintain good relationships with customers while ensuring timely recovery

Required Skills:

Good communication and customer handling skills

Basic knowledge of accounting principles

Working knowledge of Tally

Ability to check bills and track outstanding payments

Attention to detail and accuracy

Problem-solving and negotiation skills

Qualification & Experience:

Graduate in Commerce or any related field preferred

1–3 years of experience in collections or accounts receivable

Freshers with good accounting knowledge may also apply

Other Requirements:

Basic computer knowledge (MS Excel, MS Word)

Ability to work under pressure and meet deadlines

Honest and trustworthy with financial data*