Back Office Coordinator

Key ResponsibilitiesYour daily routine will involve a mix of documentation, coordination, and customer engagement:

• Financial Documentation: Prepare and issue accurate Quotations and Invoices based on project requirements and company pricing structures.
• Service Coordination: Manage Service Job Allocation by scheduling technicians and assigning tasks to ensure timely completion of client requests.
• Customer Correspondence: Draft and send professional Emails to clients regarding order updates, payment reminders, and general inquiries.
• Quality Assurance: Conduct outbound Feedback Calls to customers post-service to gauge satisfaction levels and document their experience.
• Database Management: Maintain and update customer records, ensuring all interaction logs are current and organized.
• What We OfferA stable and supportive work environment.
• Opportunities to grow within the operations or finance departments.
• A collaborative team culture where your organizational skills directly impact company success.

Note to Candidates: We value precision and a "can-do" attitude. If you enjoy bringing order to a fast-paced environment and take pride in excellent customer service, we would love to hear from you.