Business Development Executive (BDE)

A telecaller's job is to represent a company and communicate with customers over the phone to generate sales or leads. Telecallers are responsible for: 

• Making calls: Making outbound calls to potential customers and handling incoming calls from customers 
• Selling: Explaining products or services, providing pricing details, and persuading customers to make purchases 
• Customer service: Answering customer questions and complaints, and resolving issues 
• Documentation: Maintaining accurate records of customer interactions and documenting customer feedback 
• Relationship building: Building rapport with customers and maintaining positive relationships 
• Compliance: Complying with all regulatory and legal guidelines for telecalling