Front Office Assistant

Job Title: Night Front Office Associate  

Location: Amadi Beach Front Resort, Goa

Type: Full-Time

Position Overview:

Amadi Beach Front Resort is seeking a Front Office Associate to manage guest services and housekeeping tasks during the night shift. Responsibilities include guest check-ins/outs, handling phone calls, performing housekeeping duties, and ensuring smooth front desk operations.

Key Responsibilities:

- Greet and assist guests with check-ins, check-outs, and reservations.  

- Handle phone calls and guest inquiries promptly and professionally.  

- Perform housekeeping duties if needed and preparing rooms for early check-ins.  

- Manage cash and credit transactions accurately.  

- Conduct regular checks of the property to ensure smooth operations.

- Complete daily reports and handle other administrative tasks.  

Qualifications:

- High school diploma or equivalent; hospitality experience preferred.  

- Strong customer service, communication, and multitasking skills.  

- Ability to work independently on overnight shifts, including weekends and holidays.  

- Proficiency in hotel management software and basic computer skills.  

- Good problem-solving abilities and ability to stay calm under pressure.