Automotive Service Advisor
Zedling SuspensionFixed
₹25,000 - ₹40,000
Earning Potential
₹40,000
Fixed
₹25,000 - ₹40,000
Earning Potential
₹40,000
Job highlights
Urgently hiring
Benefits include: Travel Allowance (TA), Mobile Allowance, Flexible Working Hours
Job Description
- B2C Sales & Customer Handling. Handle customer enquiries received through website, calls, and dealer references.
- Guide customers in selecting the correct suspension setup based on motorcycle model, riding style, load conditions, and usage.
- Coordinate quotations, follow-ups, order confirmations, and delivery updates.
- Maintain strong customer communication and ensure high conversion rates.
- Dealer Network Management: Coordinate with existing dealers regarding orders, installations, stock planning, and customer support.
- Maintain healthy communication and relationships with dealer partners across India.
- Support dealers with installation guidance, product training, and troubleshooting coordination.
- Ensure dealers receive required technical documents, setup information, and updates.
- Technical Coordination & Documentation: Coordinate creation and sharing of installation manuals, setup guides, warranty processes, and product updates.
- Maintain organized records of customer setups, dealer data, warranty claims, and service communications.
- Coordinate internally with technical and operations teams for smooth execution.
- CRM & Process Management: Update enquiry tracking systems and maintain customer/dealer databases.
- Monitor pending enquiries, dealer requirements, and after-sales support status.
- Help improve sales and dealer management processes over time.
Job role
Job requirements
About company
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The candidate should have completed Diploma degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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