Receptionist Cum Telecaller

Job Title: Receptionist cum Telecaller

Job Summary:

We are looking for a friendly, organized, and proactive Receptionist cum Telecaller to manage front desk operations and handle inbound/outbound calls. The ideal candidate will be the first point of contact for visitors and customers, while also supporting communication and lead generation through phone calls.

Key Responsibilities:

Reception Duties:

• Greet and assist visitors in a professional and courteous manner
• Maintain the reception area (clean, organized, and presentable)
• Handle incoming and outgoing mail/couriers
• Manage appointment scheduling and meeting room bookings
• Maintain visitor logs and basic administrative records

Telecalling Duties:

• Handle incoming calls and respond to inquiries efficiently
• Make outbound calls to prospective or existing customers
• Provide information about products/services
• Follow up on leads and maintain call records
• Transfer calls to the appropriate departments when needed

Good verbal and written communication skills

• Pleasant personality with a professional attitude
• Basic computer knowledge (MS Office, email, etc.)
• Ability to multitask and manage time effectively
• Strong customer service skills
• Prior experience in a similar role is preferred (but not mandatory)

• Qualification:Minimum: 12th Pass / Graduate
• Working Hours:[Specify working hours, e.g., 9:00 AM – 6:00 PM, Monday to Saturday]