Relationship & Marketing Manager

JOB DESCRIPTION

Relationship & Marketing Manager

Company TAXER CORPORATE SERVICES PRIVATE LIMITED

Position Relationship & Marketing Manager

Location Pune, Maharashtra

Department Business Development & Client Relations

Reporting To Director / Business Head

About TAXER

TAXER CORPORATE SERVICES PRIVATE LIMITED is a comprehensive professional services organization providing Taxation, Accounting, Audit, Corporate Compliance, Business Registration, Finance, Investment, Licensing, and Advisory Services to individuals, startups, SMEs, NGOs, and corporate clients.

Role Summary

The Relationship & Marketing Manager will be responsible for developing and maintaining strong client relationships, generating new business opportunities, managing marketing initiatives, and enhancing the company's brand presence. The role requires a combination of client servicing, sales, networking, and strategic marketing capabilities.

Key Responsibilities

Client Relationship Management

• Build and maintain long-term relationships with existing and prospective clients.
• Act as the primary point of contact for client communication and coordination.
• Ensure timely resolution of client queries and service requests.
• Conduct regular follow-ups with clients regarding service renewals, compliance deadlines, and additional service opportunities.
• Maintain high levels of client satisfaction and retention.

Business Development

• Identify and develop new business opportunities.
• Generate leads through networking, referrals, digital platforms, and field visits.
• Conduct meetings, presentations, and service demonstrations.
• Convert leads into paying clients and achieve revenue targets.
• Develop strategic partnerships with businesses, consultants, and industry professionals.

Marketing & Brand Development

• Plan and execute marketing campaigns for TAXER services.
• Coordinate social media, digital marketing, email marketing, and promotional activities.
• Organize seminars, webinars, business networking events, and awareness campaigns.
• Create and manage marketing content, brochures, presentations, and client communications.
• Strengthen TAXER's brand visibility in target markets.

Sales & Revenue Generation

• Achieve monthly and annual sales targets.
• Prepare proposals, quotations, and service agreements.
• Cross-sell and upsell company services to existing clients.
• Monitor sales pipeline and maintain CRM records.

Market Research

• Analyze market trends and competitor activities.
• Identify emerging opportunities in taxation, compliance, finance, and consulting sectors.
• Provide management with actionable business insights and growth strategies.

Reporting & Documentation

• Maintain accurate records of leads, meetings, conversions, and client interactions.
• Submit periodic sales and marketing performance reports.
• Track marketing ROI and campaign effectiveness.

Eligibility Criteria

• Education Graduate/Post Graduate in Marketing, Commerce, Business Administration, Finance, or related field.
• MBA (Marketing) preferred.

Experience

2–5 years of experience in Relationship Management, Sales, Marketing, Business Development, or Client Servicing. Experience in Financial Services, Taxation, Consulting, Banking, Insurance, CA Firms, or Professional Services will be preferred.

Required Skills

Technical Skills

CRM Management

• Digital Marketing Fundamentals
• Lead Generation
• Client Presentation Skills
• MS Office & Google Workspace
• Social Media Marketing

Soft Skills

• Excellent Communication Skills
• Relationship Building
• Negotiation & Persuasion
• Networking Ability
• Problem Solving
• Team Coordination
• Result-Oriented Approach
• Key Performance Indicators (KPIs)New Client Acquisition
• Revenue Generated
• Client Retention Rate
• Lead Conversion Ratio
• Customer Satisfaction Score
• Marketing Campaign Performance
• Cross-Selling & Upselling Revenue
• Strategic Partnership Development

Compensation Structure

• Fixed Salary
• Performance-Based Incentives
• Business Development Incentives
• Annual Performance Bonus (as applicable)

Why Join TAXER?

• Opportunity to work with diverse clients and industries.
• Fast-growing professional services organization.
• Attractive performance incentives.
• Career growth and leadership opportunities.
• Exposure to taxation, finance, compliance, and business consulting sectors.

Employment Type Full-Time

Working Days Monday to Saturday

Preferred Candidate Traits Professional • Self-Motivated • Target-Oriented • Client-Focused • Entrepreneurial Mindset