It Team Leader
Resourcing NextFixed
₹25,000 - ₹35,000
Earning Potential
₹35,000
Fixed
₹25,000 - ₹35,000
Earning Potential
₹35,000
Work from Office
Full Time
Min. 3 years
Basic EnglishJob highlights
Urgently hiring
55 applicants
Benefits include: PF, Travel Allowance (TA), Petrol Allowance, Laptop
Job Description
Qualification: BE/B.TECH/ 10+2+3,
Core Hardware and Networking Profile \
Location: Maninagar Ahmedabad
Experience: 7 + yrs. (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers, and other accessories) \
Should have managed a team of minimum 12 engineers (Field engineers as an added advantage)
Must have worked on any ticketing tool for at least 3 yrs.
Good at report generation and tracking tickets.
Capable of training field engineers and excellent in team handling.
Roles and Responsibilities:
Responsible for managing their respective locations and follow SLA.
They will be the SPOC for all roles and responsibilities of their PUDO for ticket closure and performance,
Responsible for generating daily report of location and update the project manager.
Make sure field engineers are successfully closing maximum tickets in a day.
Ensuring timely and correct location tickets are issues to each engineer.
Job role
Job requirements
About company
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The candidate should have completed Diploma degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
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