Receptionist / Front Office Executive

Reception & Front Desk Management·       

• Welcome and assist visitors, clients, and guests professionally.
• Handle incoming calls, emails, and inquiries efficiently.
• Maintain visitor records and ensure a well-organized reception area.
• Schedule appointments, meetings, and coordinate visitor arrangements.

Customer Coordination·        

• Serve as the first point of contact for customers and stakeholders.
• Coordinate customer inquiries related to training programs, interviews, and services.
• Follow up with customers and candidates via phone, email, and WhatsApp.
• Maintain and update customer and candidate databases.
• Address customer concerns and coordinate with internal teams for timely resolution.
• Collect feedback and help strengthen customer relationships.

Administrative Support·        

• Prepare reports, correspondence, and routine documentation.
• Maintain office records, files, and data entries.
• Coordinate with departments to ensure smooth communication and workflow.
• Support training programs, events, interviews, and scheduling activities.