Application Development & Support Manager

Application Development & Support Manager

The Oracle Order Management Functional Analyst provides end-user support related to Oracle Ebs Order Management applications. He/She supports Order to Cash processes during implementations projects, as well as business as usual activities. He/She analyzes business requirements and system enhancements, prepares functional and technical specifications, solves issues and identifies their root causes to prevent them in future.

Key Duties

• support Order Management applications’ end-user 
• analyze and solve problems related to Oracle Ebs Order Management applications, including Oracle Advanced Pricing, Shipping Execution, Inventory
• lead or participate in root cause analysis / corrective action for critical issues and incidents
• lead the development and the deployment of Oracle Ebs Order Management applications, particularly in the designing, building, testing, implementation and stabilization.
• develop test plans to ensure proper system functionality and defects free release and meet business requirements. Maintain systems to ensure reliability and performance. 
• deploy system enhancements, service requests (change requests) ensuring solution is scalable and meets overall business requirements and identify/document functional gaps, maintaining documentation for changes made to system
• monitor, support and enhance software integrations in Order to Cash area
• collaborate with the Project Management Office to estimate the delivery timelines, estimate resourcing needs, and identify risks & issues upfront
• cooperate with colleagues on other team in order to design harmonized solutions
• conduct ongoing quality reviews and analysis of data in Order to Cash area; identifies data quality issues and escalates for corrective actions
• work effectively with remote team members, outsourced resources, and users to complete tasks.

School Background / Working Seniority

• 2-5 years of experience developing with Oracle Ebs Release 12.2
• Bachelor’s degree or equivalent
• International experience 
• Experience in an international System Integrator company is a plus

Basic Skills

• Strong English language skills 
• PMP or equivalent project management certification preferred
• Analytical, and Problem-solving skills are required

 

Technical / Functional skills

• Deep experience with Oracle Ebs Release 12.2 specifically in:
  • Oracle Order Management
  • Oracle Advanced Pricing
  • Oracle Shipping Execution
  • Oracle Inventory
• Experience with Oracle ASCP is a plus 
• Experience with PL/SQL
• Experience creating Functional Requirement Documentation and Test Script
• Excellent Communication and Teamwork skills
• Process Discipline and Documentation skills essential
• Ready to move beyond own area of comfort

Ability to be adaptable and flexible while responding to deadlines on assignments and workflow fluctuation

Experience Level

Mid Level