Application Technical Support Specialist - Network and Cloud Infrastructure

Application Tech Support Practitioner

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : SD-WAN Implementation
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
The Full Stack Hybrid Network Engineer is responsible for the design and deployment of hybrid network infrastructures. This role specializes in architecting and implementing core routing and switching, cloud networking, SDWAN, and SASE platforms. The engineer leverages automation, scripting, and IaC (Infrastructure as Code) & orchestration tools to deliver resilient, secure, and efficient network solutions across multi-vendor and multi-cloud environments.

Roles & Responsibilities:
- Design and deploy core routing and switching network infrastructure (Cisco, Juniper, Prisma IoN).
- Design and implement SDWAN solutions on Cisco and/or Prisma IoN platforms, ensuring optimal performance and reliability.
- Deploy SASE solutions using Zscaler, Prisma, or similar platforms, supporting secure connectivity for cloud and remote users.
- Design cloud networking environments (Azure, AWS, GCP), including cloud-native network controls and integrations.
- Utilize IaC & orchestration tools to automate network deployment and configuration tasks.
- Develop and maintain automation scripts using Python, Ansible, or similar technologies.
- Apply orchestration frameworks to streamline network provisioning, configuration management, and lifecycle operations.
- Ensure compliance with networking best practices and organizational policies during design and deployment phases.
- Evaluate and implement new networking technologies and tools to enhance solution delivery.
- Provide technical guidance and support to team members, clients, and stakeholders throughout the design and deployment process.

Professional & Technical Skills:
- Strong proficiency in core routing and switching (Cisco, Juniper, Prisma IoN).
- Hands-on experience with SDWAN platforms (Cisco, Prisma IoN).
- Experience with SASE platforms (Zscaler, Prisma, or similar).
- Experience in cloud networking (Azure, AWS, GCP).
- Experience in automation and scripting (Python, Ansible, or similar).
- Experience with IaC & orchestration tools for network deployment and management.
- Ability to troubleshoot complex network design and deployment issues.
- Excellent communication and collaboration skills.

Additional Information:
- Cisco Certified Network Associate Professional Expert
- Cisco ENSDWI Implementing Cisco SD-WAN Solutions
- Prisma Certified SDWAN Specialist
- Zscaler Certified Cloud Professional
- Certified Cloud Network Engineer (Azure, AWS, or GCP)
- PCEP Certified Entry-Level Python Programmer
- Red Hat Certified Specialist in Ansible Network Automation (EX457)
- AI Powered Tech Talent