Associate - Professional Services Consultant

Associate, Professional Services (US Shift)

What’s in it for you?

Platform Consulting & Best Practices
Serve as the key advisor to the customer on how to best utilize the Mindtickle platform.
Offer guidance based on a deep understanding of customer’s architecture and business needs.
Recommend mindtickle features, capabilities, and usage patterns based on proven best practices.


Project Management
Own and drive specific projects identified in collaboration with the customer and mindtickle teams.
Define scope, timelines, and deliverables, and manage execution end-to-end.
Coordinate with multiple stakeholders to ensure timely completion and business alignment.


Hands-on Administration & Execution
Execute tasks such as user setup, program structure builds, content uploads, analytics configuration, and module builds.
Perform quality assurance checks, UAT, and platform troubleshooting as needed.
Document processes and decisions to support long-term continuity and scalability.


Cross-functional Collaboration
Work closely with Mindtickle teams, including Customer Success, Technical Solutions, CaaS, Managed Services, Product, Support, and Engineering.
Depending on project needs, act as a central point of coordination between customer and mindtickle teams, ensuring smooth delivery and communication.

We’d love to hear from you, if you:

Possess a Bachelor’s or Master’s degree (preferably in IT, Computer Science, Business, or related fields).
Have excellent communication and consulting skills, with the ability to engage stakeholders at all levels and influence business outcomes.
Are a detail-oriented, organized professional who can juggle multiple projects and priorities with confidence.
Excel at problem-solving, requirements gathering, and solution design.
Demonstrate a strong commitment to customer satisfaction and delivering value through both strategy and execution.
Are proficient in project planning tools and time management; familiarity with MS Excel and basic HTML is a plus.
Are comfortable working in a fast-paced, cross-functional environment and supporting US time zones
Have experience in Sales, CRM platforms (like Salesforce), or Management Consulting is a plus.

Preferred Qualifications:

• Experience in revenue enablement, RevOps, or management consulting roles.
• Familiarity with CRM and sales tech tools like Salesforce, HubSpot, Outreach, etc.
• Knowledge of adult learning principles, change management, or governance frameworks.
• Prior hands-on experience with platforms like Mindtickle, Highspot, Seismic, or Showpad.

Experience Level