Customer Master Data Specialist

Customer Master Data Specialist (D365 Implementation)

About Us:

In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling and purifying process that allow our customers to be better themselves. You will find our work in leading applications for water purification, clean energy, food production, waste processing, pharmaceutical development and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an environment that welcomes drive, courage and diversity. The result is a company where we all can be very proud of what we do.

Our core competencies are in the areas of heat transfer separation, and fluid handling. We are dedicated to optimizing the performance of our customers' processes. our world-class technologies, our systems, equipment and services must create solutions that help our customers stay ahead. Please feel free to peruse our website www.alfalaval.com

Customer Master Data Specialist (D365 Implementation)

Do you want to be part of a key milestone in our Digital Transformation journey – the implementation of Microsoft Dynamics 365 (D365) across the organization? Here's an exciting opportunity for you in Master Data Management.

Purpose of job:

The Customer Master Data Specialist will be responsible for ensuring the accuracy, consistency, and integrity of customer data during ERP implementation projects. This role focuses on cleansing, validating and migrating customer master data from legacy systems to the new ERP platform, supporting business continuity and process optimization.

• Lead customer master data cleansing initiatives as part of ERP implementation projects.
• Analyze, validate, and update existing customer records to eliminate duplicates, errors, and outdated information.
• Collaborate with IT, business, and project teams to define data standards and mapping requirements.
• Prepare and execute data migration plans, ensuring seamless transition to the new ERP system.
• Develop and maintain documentation for data cleansing processes and procedures.
• Conduct data quality audits and provide recommendations for ongoing improvements.
• Support end-users with training and troubleshooting related to customer master data in the ERP.
• Generate reports to track progress and quality of data cleansing activities.
• Develop and implement customer master data health assessment; Extraction, Transformation and Loading strategies and policies in D365 to align with the organization's goals
• Conduct periodic review with Division / Business unit heads to update / maintain the customer Master data (One CMD etc.). Ensure alignment with One CRM & D365
• Setting up master data process in D365
• Integration with One CMD, GCM as applicable.

What you know:

• Graduate with 4+ years of experience in Master Data Management
• Hands-on experience with ERP systems is mandatory; experience in ERP implementation will be an added advantage
• Strong expertise in data analysis with high attention to detail
• Good understanding of business processes, commercial aspects, compliance requirements, and data governance

Why should you apply:

• We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
• An exciting place to build a global network with different nationalities.
• Your work will have a true impact on Alfa Laval’s future success; you will be learning new things every day.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games

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Experience Level

Mid Level