Tata Capital Finance Ltd

Customer Service Executive - Motor Finance Sales

Tata Capital Finance Ltd
Pune
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Customer Service Executive - ILMSCV Finance - Motor Finance - Sales - Pune - Mayfair Towers - CSE

Key Deliverables:

 

Lead Generation

  • Generate leads through interactions with DSE or through channel partners/open market.

 

Customer Relationship Management

  • End to end customer relationship management including explaining product offerings and resolving sales queries.
  • Cross-selling product offerings to customers.
  • Educates customers with information to build their understanding of issues and capabilities.
  • Goes beyond their day-to-day work to assist customers in a positive manner.

 

Dealer Relationship Management

  • Maintaining relationship with assigned dealer.

 

Deal Processing

  • Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)

 

Internal Stakeholder Management

  • Interact with operations and credit team in order to ensure smooth processing of loan application.

 

Education Qualification: Only  Graduate preferred.

 

 

 

 

Specialized job competencies:

Functional Competencies

  • Communication Skill
  • Negotiation Skill
  • Market/Industry Knowledge 
  • Analytical Skill 
  • Product Knowledge

Functional Competencies

  • Communication Skill
  • Negotiation Skill
  • Market/Industry Knowledge 
  • Analytical Skill 

Product Knowledge

Hiring Parameters:

  • Candidates from Finance graduate stream preferred.
  • Should be comfortable to move in the market.
  • Should have learning attitude.

 

Job role

Work location
Work locationPune, Pune - Mayfair Towers, 204, MAYFAIR TOWERS, 2ND FLOOR, KB JOSHI PATH, WAKADEWADI, SHIVAJINAGAR, PUNE MAHARASHTRA., India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameTata Capital Finance Ltd
Job posted by Tata Capital Finance Ltd

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.

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