Deputy Manager - Accounts Receivable and Credit Management

Deputy Manager AR & Credit

Deputy Manager AR & Credit

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MISSION : The credit analyst is responsible for the management of risk associated with a portfolio of customer accounts within their remit as part of the Group’s general credit policy, as well as for reconciling commercial objectives with financial imperatives.
Their responsibilities include:
• Risk assessment
• Making credit limit proposals 
• Defining guarantees to be obtained
• Recommending provisions and bad debt write-offs
In some organizations they may be in contact with Sales and customers; in others with only credit teams.
They will report directly to a credit manager or a Company Finance Director.

KEY EXPECTED ACHIEVEMENTS

• Oversee Accounts Receivable operations across regions, driving global process standardization and compliance.
• Establish governance frameworks, KPIs, and SLA monitoring to ensure efficiency and accountability across AR/Credit teams.
• Deep knowledge of AR and risk associated with customer accounts (credit analysis)
• Defined, periodically updated, credit limit for all customers based on risk assessment and needs of business
• •     Guarantees obtained from customers renewed in timely fashion
• Sales (if need be customers) informed of defined credit limit and analysis of underlying risk
• Regular contacts maintained with customers to refine risk assessment, share business prospects, etc.
• Perform cash applications such as payment allocation to AR invoices, Resolve Unallocated Cash, Escalate unallocated cash, Direct Debit Rejections, Partial Payments.
• Managing Prepayments including Notification of advance payment, booking and clearing advance payment, Customers in Credit Balance, Submit payments to customers (Reimbursement), Control of interfaces; reconciliation of errors and resolution.
• Ensure timely reconciliation of customer accounts and bank receipts..
• Analyze financial statements, banking records, market information, and customer profiles to assess creditworthiness.
• Conduct detailed risk assessments for new and existing customers.
• Recommend credit limits, payment terms, and risk mitigation measures.
• Monitor exposure levels and identify early warning signals of potential defaults.
• Evaluate industry trends and market conditions impacting customer risk.
• Track outstanding receivables and aging reports to ensure healthy portfolio management.
• Implement and monitor risk control mechanisms to minimize bad debts and financial exposure.
• Ensure compliance with internal credit policies and regulatory requirements.
• Prepare daily, weekly, and monthly MIS reports related to receivables, overdue status, credit exposure, and collections performance.
• Present portfolio analysis and risk summaries to management during business review meetings.
• Maintain accurate documentation for audit-ready records related to AR, credit decisions and approvals.
• Escalate critical overdue cases and support legal or recovery proceedings when necessary.
• Ensure adherence to collection targets and DSO (Days Sales Outstanding) goals.
• Support cash flow forecasting through accurate AR updates.
• Ensure timely month-end closing activities related to AR & Credit.
• Preparation of Direct Debit, send Direct Debit advice to clients, process client returns.
• Leading and managing the AR/credit team, build succession plans, and enhance organizational capability maturity.

Educational Requirements
•    This pertains to the degree of education the candidate has completed as a prerequisite in relation to the job function described under ‘Role and Responsibilities’.
•    Master’s degree in accounting, Finance or Business Administration
•    CFA, FRM 

Work Experience
•    Minimum 6-7 years in the handling Finance related profiles
•    Experience in Business process outsourcing/Shared service is an advantage.

Experience Level

Mid Level