Director of Cloud Software Engineering

Director, Software Engineering (Cloud)

Role Responsibilities

As Director – Cloud Technology, you will provide enterprise leadership for Western Union’s cloud platforms and services, enabling secure, resilient, and scalable technology foundations that support global money movement, digital platforms, and operational systems. You will be performing below role –

• Own and execute the cloud strategy and roadmap aligned to CIO priorities, establishing strong governance, standards, and operating models with executive visibility into risks, investments, and performance.
• Lead cloud platform architecture across AWS, defining reference architectures and engineering standards while driving automation, Infrastructure‑as‑Code, and highly available, resilient platforms.
• Own CloudOps/SRE practices, including incident management, root‑cause analysis, and corrective actions, while embedding security‑by‑design and governing identity, access, encryption, and vulnerability management.
• Ensure regulatory, audit, and data protection compliance, including cloud security, risk, and control assurance.
• Own cloud financial governance and optimization (FinOps) and manage strategic cloud vendors and system integrators, ensuring accountability and performance.
• Lead and develop globally distributed cloud teams, build leadership capability and succession plans, and foster a culture of accountability and continuous improvement.

Role Requirements

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
• 15+ years of technology experience, including senior leadership in cloud environments.
• Proven experience operating large-scale cloud platforms in regulated industries.
• Strong leadership experience managing globally distributed teams and strategic vendors.
• Highly effective communicator with the ability to influence and drive execution at all levels
• Action‑oriented mindset with a strong passion for driving measurable business outcomes.
• Advanced practitioner of a “test and learn” approach, with a track record of experimentation, learning from failure, and notable successes.

Work Shift

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life
insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your India specific benefits include:

• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Checkup
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

Other Details

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-AK1 #LI-Hybrid

Estimated Job Posting End Date:

04-16-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Experience Level

Executive Level