Grid Operations and Control Center Specialist
InfosysJob Description
GE eTerra
Required Qualifications • Bachelor’s degree in Electrical Engineering, Power Systems, Computer Engineering, or a related discipline. • 10+ years of experience supporting electric utility operations, control centers, or grid technology programs. • Strong understanding of transmission and distribution operations, including switching, outage response, restoration, equipment loading, and voltage management. • Hands on experience with GE ETERRA GMS and/or EMS in production utility environments. • Experience working across OT and IT systems such as EMS, SCADA, DMS/ADMS, OMS, GIS, AMI, asset management, historians, DER platforms, or market systems. • Ability to communicate effectively with operators, engineers, IT/OT teams, and leadership stakeholders. Preferred Qualifications • Experience supporting grid modernization or control center transformation initiatives. • Familiarity with renewable integration challenges, contingency analysis, state estimation, or grid reliability analysis. • Exposure to AI platforms, advanced analytics, edge computing, or digital grid initiatives within utility environments. • Knowledge of utility cybersecurity and secure operational data sharing practices. Key Responsibilities Grid Operations & Control Center Expertise • Act as a trusted subject matter expert for transmission and distribution operations, including real time grid monitoring, switching activities, outage coordination, restoration planning, and control room procedures. • Provide practical insight into how operators manage voltage conditions, equipment loading, alarms, contingencies, and coordination with neighboring utilities and market operators. Operational Systems & Data Assessment • Evaluate operational and enterprise systems across EMS, GMS, SCADA, DMS/ADMS, OMS, historians, asset platforms, market systems, and field technologies. • Identify where system boundaries, data latency, or organizational handoffs limit operational awareness or delay effective decision making. AI & Advanced Analytics Use Case Development • Identify operational scenarios where AI and advanced analytics can support grid operations, including: o Alarm prioritization and reduction of nuisance alarms o Detection of abnormal grid behavior o Correlation of events across transmission, distribution, and field systems o Improved awareness during outages, restorations, and abnormal operating conditions o Visibility into emerging asset and reliability risks Architecture & Data Strategy Collaboration • Work with operations, OT, IT, and data teams to define secure and reliable data sharing patterns that support near real time operational insight without disrupting control system integrity. • Translate operational requirements into analytics and AI needs, including data quality expectations, contextual tagging, event streams, model inputs, operator review points, and explainability considerations. GE ETERRA GMS / EMS Advisory • Provide guidance on how GE ETERRA GMS and EMS are typically configured and used within utility control centers. • Advise on integration touchpoints, operational workflows, and data considerations relevant to reliability monitoring, visualization, analysis, and control functions. Roadmap & Compliance Alignment • Contribute to long term planning for control center and situational awareness modernization. • Ensure all recommended approaches align with established utility operating practices and applicable reliability and regulatory expectations, including NERC and FERC standards.Job role
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