Guest Relation Executive
Pyramids Properties & FlatopediaFixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
Job Description
Position: Guest Relation Executive (GRE) – Real Estate
Department: Sales / Front Desk / CRM
Location: Undri, Pune
Experience: 1 – 4 Years
Industry: Real Estate
About the Role:-
We are looking for a polished and customer-centric Guest Relation Executive (GRE) to manage walk-in clients and enhance the on-site customer experience at our real estate sales office. The GRE will be the first point of contact for visitors and will play a key role in lead management, coordination with sales teams, and maintaining a professional brand image.
Key Responsibilities
- Welcome and assist walk-in clients at the site office or sales gallery.
- Understand customer requirements and assign leads to the appropriate sales manager.
- Maintain a professional and hospitable front-desk experience at all times.
- Handle inbound calls and inquiries, providing basic project information.
- Coordinate and schedule site visits and meetings with the sales team.
- Ensure proper lead entry, walk-in logs, and visitor records in CRM / Excel.
- Follow up with walk-in and inquiry leads as per instructions from sales managers.
- Coordinate with telecallers, sales managers, and marketing teams for smooth operations.
- Ensure branding material, brochures, and site office hygiene are well maintained.
- Prepare daily walk-in reports, follow-up status, and MIS for management review.
Required Skills & Qualifications
- Graduate / 12th pass (Graduate preferred).
- 1–4 years of experience as a GRE / Front Desk Executive / CRM Executive (real estate preferred).
- Excellent communication and interpersonal skills.
- Presentable personality with a customer-first attitude.
- Proficiency in English, Hindi, and Marathi.
- Basic knowledge of CRM systems, Excel, and Google Sheets.
- Ability to multitask and handle pressure during peak walk-in hours.
Key Attributes We Look For:-
- Pleasant personality and professional grooming
- Strong coordination and follow-up skills
- Detail-oriented and organized
- Positive, proactive, and service-minded
Job role
Job requirements
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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