Senior Site Reliability Engineer

Job Description & Summary:  

As an early member of PwC's Digital Engineering practice, you'll work at the intersection of industrial software and reliability engineering — helping global energy and industrial technology companies operationalize what 'good' looks like for mission-critical systems. You'll work directly with engineering leaders to define SLI/SLO frameworks for platforms, build unified observability stacks across multi-cloud environments, and establish the incident management discipline their teams need to move from reactive ops to automated reliability. This is a foundational role — you'll shape how an entire practice thinks about SRE, not just execute a playbook. 

Responsibilities: 

• Define and implement SLI/SLO frameworks for industrial software platforms — APM, SCADA, edge and OT-connected systems 

• Design and deploy observability pipelines using OpenTelemetry, Prometheus, Grafana, Loki, and Jaeger across AWS and Azure environments 

• Establish incident management processes and lead blameless postmortems with client engineering teams 

• Build and execute chaos engineering scenarios to surface reliability risks before they hit production 

• Develop automated runbooks and self-healing patterns that reduce toil and on-call burden 

• Build SRE capability within client organisations — including documentation, knowledge transfer, and SRE culture coaching 

Mandatory skill sets: 

• SLI/SLO design and error budget management at enterprise scale 

• Observability toolchain: Prometheus, Grafana, Loki, Jaeger, OpenTelemetry — ideally across multi-cloud (AWS + Azure) 

• Incident management, on-call process design, and postmortem facilitation 

• Automation and scripting: Python, Go, or Bash — runbook development a plus 

• GitOps and CI/CD SRE gate experience (ArgoCD, GitHub Actions, Flux) 

Preferred skill sets: 

• Familiarity with industrial or OT/IT environments — energy, manufacturing, or connected products context preferred 

Years of experience required: 

3+ years 

Education qualification: 

Any UG/PG