IT Operations Support Specialist
Ecolab Food Safety & Hygiene Solutions Private Limited
Work from Office
Full Time
Any experienceJob Description
IT Operations Support Specialist
Digital Support Operations – Job Description
Experience: 0–2 Years
Work Shifts: Rotational (every 4 weeks)
- 1st Shift: 7:00 AM – 3:30 PM
- 2nd Shift: 3:00 PM – 11:00 PM
- 3rd Shift: 11:00 PM – 7:30 AM
Cab Facility: Available
Role Overview
Join Ecolab’s Digital Support Operations team and play a key role in supporting global sales representatives with their digital portal needs. You will be responsible for resolving issues and handling service requests through email, phone calls, and live chat support.
Key Responsibilities
- Provide end-to-end support for Ecolab’s digital platform users, primarily sales representatives across global regions.
- Communicate effectively through email, inbound/outbound calls, and instant messaging platforms.
- Work in rotational shifts based on business requirements.
- Follow a Monday–Friday work schedule.
Ideal Candidate Profile
- Excellent written and verbal communication skills in English.
- Bachelor’s degree (preferably in Science or Engineering).
- Strong analytical skills with a quick learning aptitude.
- Proficiency in Microsoft Office tools such as Excel, PowerPoint, and Outlook.
Bonus Skills (Preferred, Not Mandatory)
- Experience with MS Dynamics or other CRM tools.
Basic knowledge of SQL and Microsoft Azure.
Experience Level
Entry LevelJob role
Job requirements
About company
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Altruist Technologies Pvt LtdWork from OfficeFull TimeAny experienceNo English RequiredYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
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