Salesforce Marketing Cloud Administrator

Marketing Apps Admin

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

JD for SF Marketing Aps Admin

The Marketing Applications Administrator is responsible for managing and optimizing Salesforce Marketing Cloud and related Salesforce marketing technologies. This role ensures smooth campaign execution, data integrity, and integration with Salesforce CRM.

Key Responsibilities

• Administer and maintain Salesforce Marketing Cloud: Manage user access, roles, and permissions.
• Configure and optimize SFMC features: Email Studio, Journey Builder, Automation Studio, Audience Builder, and Content Builder.
• Manage integrations: Ensure seamless data flow between Marketing Cloud, Pardot, Salesforce CRM, and other connected systems.
• Monitor and maintain data quality: Implement best practices for segmentation, data extensions, consent and compliance.
• Assist in Campaign Structure: Help the operations team to help in resolving technical issues, creating better structure for the campaign modelling.
• Troubleshoot and resolve issues: Act as the primary point of contact for SFMC-related technical problems such as Sync Errors, Tracking Errors, Mapping Errors etc.
• Collaborate with stakeholders: Work closely with Marketing, Sales, and IT to align technology with business objectives.
• Ensure compliance: Adhere to company policies and Salesforce best practices for data privacy and security.
• Stay current: Evaluate new MCAE Marketing Cloud Account Engagement, features and enhancements to improve marketing capabilities.

Required Qualifications

• Proven experience with Salesforce Marketing Cloud administration.
• Familiarity with Salesforce CRM and integration best practices.
• Ability to manage data extensions, segmentation, and automation workflows.
• Excellent problem-solving skills and attention to detail.
• Effective communication and collaboration skills.
• Salesforce Marketing Cloud Administrator Certification (preferred).

Additional Skills and Attributes

• Ability to translate marketing needs into technical solutions.
• Strong analytical and organizational skills.
• Commitment to continuous learning and staying current with MCAE updates.
• Experience in user training and adoption strategies.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.