Site Reliability Engineer
Phonepe
Work from Office
Full Time
Min. 1 yearJob Description
Network Delivery Engineer 1 (Pune)
About PhonePe Limited:
Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.
PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
Culture:
At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!
As a Network Delivery Engineer, you will be responsible for the execution of network provisioning tasks and 24/7 continuous monitoring, initial troubleshooting, and escalation of network infrastructure and service incidents. This role requires strong problem-solving skills, a foundational understanding of networking concepts, and the ability to work effectively under pressure in a fast-paced environment to ensure maximum network uptime and performance.
Key Responsibilities:
● Handling BAU tasks:
- Conduct network provisioning deployments.
- Perform Firewall configuration which includes ACL management, Periodic Firewall reviews and IPSec/NAT.
- Perform periodic Patch Management for Network switches/firewalls and servers.
- Upgrade OS for network devices to maintain a stable environment.
- Undertake network maintenance activities during business off-peak hours.
- Conduct performance analysis and implement optimizations to ensure the network operates at peak efficiency.
- Collaborate with cross-functional teams to fine-tune network parameters and troubleshoot performance bottlenecks.
● Network Automation:
- Develop and implement automation scripts to streamline routine network tasks and enhance operational efficiency.
- Integrate automation tools and frameworks to support network provisioning, monitoring, and management.
● Incident Response and Resolution:
- Act as a primary on-call engineer in resolving complex network incidents and outages and file RCAs wherever applicable.
- Function as L1 point of escalation for Network Operations.
● Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- 1-3 years of experience in network operations, network engineering or a related role.
- Familiarity with Data Center topologies and network routing and switching concepts like BGP, OSPF, VLAN, VRRP, etc. Knowledge of VxLAN will be an added advantage
- Basic scripting and automation skills, with entry-level proficiency in languages like Python, Go, Shell and orchestration tools like Ansible, Salt or similar.
- Basic fundamental knowledge of Linux esp. Distributions like Ubuntu and RHEL and web-servers like Nginx and Apache2.
- Experience in a 24x7 on-call rotation environment and in handling critical incidents.
- Strong analytical and troubleshooting skills.
- Excellent leadership and communication skills.
- Certifications/Course Completion for Cisco CCNA/Juniper JNCIA or equivalent would be an added advantage.
Network Delivery Engineer (NDE) - 1 position represents a significant opportunity for an entry level professional to make a substantial impact on our organization's network infrastructure. Join our team and be a key contributor to the success and innovation of our data center network infrastructure.
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
- Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
- Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
- Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
- Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
- Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
- Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.
Read more about PhonePe on our blog.
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