Operational Resilience Specialist

Operational Resilience Specialist– Resilience Pillars Integration

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role / Department

The Operational Resilience Specialist (P4) – Resilience Pillars Integration is a First Line of Defence role within the Enterprise Resiliency Office. The role supports the Operational Resilience and Business Continuity frameworks by working with key stakeholders across core resilience pillars to ensure consistent, risk‑based resilience requirements are defined, embedded, and monitored across the organisation.

The role sits within a dedicated Pillars Integration pod, working globally alongside two other partners to integrate resilience requirements across the following pillars:

• People
• Premises
• Technology (including End User Computing and Cyber)
• Third Party
• Data

The Specialist will partner with pillar owners, change management teams, and other stakeholders to strengthen resilience outcomes, improve visibility of dependencies supporting Important Business Services (IBSs) and Important Internal Services (IISs), and support compliance with Operational Resilience and Business Continuity requirements.

The role is expected to operate with a level of autonomy and accountability appropriate to Specialist (P4) seniority, leading defined workstreams, influencing stakeholders, and providing subject‑matter guidance across regions.

Key Responsibilities of the Role

• Collaborate with global pillar stakeholders to define, agree, and embed minimum resilience requirements aligned to Operational Resilience and Business Continuity frameworks across People, Premises, Technology, Third Party, and Data pillars.
• Act as an active member of the Pillars Integration pod, working collectively with pod partners to deliver a consistent and coordinated approach to pillar integration globally.
• Support the identification, prioritisation, and oversight of resilience dependencies that support IBSs and IISs, ensuring alignment between pillar‑level activities and enterprise resilience objectives.
• Work with pillar owners to agree processes for obtaining, maintaining, and monitoring data required to assess conformance with resilience requirements at an individual component level.
• Partner with Change Management and relevant stakeholders to support the integration of resilience requirements into change processes, including mechanisms to identify and notify changes impacting IBSs and IISs.  
• Support the integration of pillar resilience data into enterprise tooling solutions (e.g. Fusion or successor tools), working with internal tooling and capability teams.
• Provide input into management information, reporting, and analysis relating to resilience risks, vulnerabilities, and areas of non‑conformance across the pillars.
• Monitor and analyse the impact of organisational, process, technology, and third‑party changes on resilience requirements, escalating risks and issues as appropriate.
• Support oversight of compliance with Operational Resilience policies, standards, and regulatory expectations.
• Lead discrete projects or workstreams with manageable risk and resource requirements, delivering outcomes to agreed timelines.
• Act as a point of support and guidance for colleagues with less experience, contributing to knowledge sharing and consistent resilience practices.

Skills / Experience

The successful candidate will benefit from having:

• Strong knowledge of Operational Resilience and Business Continuity, including resilience dependencies across people, premises, technology, third party, and data.
• Previous experience in Operational Resilience, Business Continuity, Risk Management, or a related discipline within a financial services organisation.
• Understanding of regulatory expectations relating to operational resilience and business continuity, and how these translate into practical framework, policy, and control requirements.
• Experience collaborating with multiple stakeholders across functions, regions, and seniority levels to deliver shared outcomes.
• Strong analytical skills, with the ability to identify resilience gaps, assess risk, and support development of remediation actions.
• Strong written and verbal communication skills, including experience producing clear documentation and management information.
• Experience working in a fast‑paced, evolving environment with changing priorities and ambiguity.
• Demonstrated ability to lead defined initiatives, manage deliverables, and work independently with appropriate oversight.
• Strong collaboration skills and a proactive, delivery‑focused mindset.
• Experience : 12+ years of related experience in operational control and / or resiliency.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

About Our Pune Office

The Northern Trust Pune office, established in 2016, is now home to over 3,000 employees. The office handles various functions, including Operations for Asset Servicing and Wealth Management, as well as delivering critical technology solutions that support business operations across the globe.

Our Pune team takes our commitment to service to heart. In 2024, they volunteered more than 10,000+ hours into the communities where they live and work. Learn more.

Experience Level

Senior Level