Order to Cash Operations Associate

Order to Cash Operations Associate

Skill required: Order to Cash - Cash Application Process
Designation: Order to Cash Operations Associate
Qualifications:BCom
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Match and apply customer payments against open invoices accurately and within SLA. Process and post receipts in ERP systems (Oracle, SAP, PeopleSoft, etc.). Perform bank account and clearing account reconciliations. Investigate and resolve unapplied cash, short payments, deductions, and payment discrepancies. Analyze remittance information and ensure correct allocation of customer receipts. Create and maintain cash application records in compliance with company policies and controls. Collaborate with Collections, Billing, Treasury, and Customer Service teams to resolve payment-related issues. Monitor aging of unapplied cash and drive timely resolution. Identify process improvement and automation opportunities to enhance productivity and accuracy. Ensure adherence to internal controls, SOX compliance, and audit requirements
What are we looking for? Bachelor s degree in Commerce, Finance, Accounting, or a related field. Experience in Accounts Receivable (AR), Cash Application, OTC, or Finance Operations. Strong understanding of cash application, customer account reconciliation, and AR processes. Excellent analytical and problem-solving skills. Strong attention to detail and accuracy. Ability to work under deadlines and manage multiple priorities. Good communication and stakeholder management skills. Ability to work independently as well as in a team environment. Proficiency in Microsoft Excel and financial systems. Continuous improvement mindset with focus on quality and efficiency Process documentation, SOP creation, and control compliance. Advanced Microsoft Excel (Pivot Tables, XLOOKUP, Power Query, VBA/Macros). Bank statement analysis and reconciliation. Handling lockbox, remittance processing, and electronic payment platforms
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts