Senior Product Manager

Product Owner

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.   Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in.   Intro:Entrata is seeking a Product Owner to drive the development and delivery of product features and functionalities. As a pivotal product team member, you will collaborate with cross-functional teams and work closely with the delivery team of architects and software developers to enhance the delivery experience for our clients, optimize logistics processes, and ensure the successful deployment of software solutions.   The ideal candidate will possess a strong background in being a product owner (SAFe 6.0) or product management, or a business analyst for a software product function, a deep understanding of agile delivery operations, and a passion for delivering exceptional customer experiences.  

Responsibilities will include

• Using AI  perform continuous market research and competitive analysis to identify white space opportunities and inform product strategy and prioritization.
• Apply deep domain expertise in Payment Gateways, Merchant Acquiring, and the end-to-end flow of funds to guide feature development.
• Develop and execute the product roadmap for delivery-related features and functionalities, aligning with business objectives and client needs.
• Define and prioritize product requirements, user stories, and acceptance criteria, ensuring clear communication and alignment across teams.
• Maintain product and team backlog by organizing and keeping development teams productive.
• Collaborate with internal stakeholders, including software development and customer success teams, to prioritize delivery-related initiatives.
• Relate to various personas of product users, appreciate the tasks to be achieved using the product, and work closely with UX teams to capture related product feature requirements.
• Elicit product and feature requirements, work with US-based product leadership and global UX teams to groom user stories, to create detailed requirements for engineering teams
• Study competing products and features, to identify industry needs and product evolution
• Work closely with development teams to oversee the development, testing, and release of delivery-related features, maintaining a focus on quality and timeliness.
• Analyze product performance metrics and customer feedback to iterate on existing features and drive continuous improvement.
• Act as a subject matter expert on delivery operations, providing guidance and support to internal teams and clients as needed.
• Stay informed about industry best practices and technological advancements in delivery management and logistics.
• Monitor the project from initiation through delivery, including planning and directing schedules.
• Ensure product quality by consistently verifying features and major use cases throughout development and on production.

Minimum Qualifications

• Bachelor’s degree in computer science, engineering, or a related field.
• 2+ years of experience in product management or related roles, preferably in the software industry.
• Excellent written and verbal communication skills
• Ability to work split shifts, including evenings.
• Experience with agile development methodologies and tools such as Jira.
• Understand technical challenges and clearly articulate solutions to various stakeholders
• Strong analytical and problem-solving skills, with the ability to translate complex requirements into actionable plans.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Proven track record of delivering high-quality products on time and within budget.

Preferred Qualifications

• Experience working in the Software as a Service (SaaS) industry
• Relevant Certification around Product Owner/ Business Analyst role - CBAP, SAFe for PO, or equivalent
• Ability to write good prompts.
• Understands the AI architecture and has the ability to perform deep research.
• Hands-on experience in AI Rapid Prototyping.
• Working experience with Payment service providers(PSPs).
• Knowledge on US Payments ACH, RTP and Cards is an added advantage.
• Certification in Design Thinking for product management
• Ability to optimize SQL queries and effectively understand and communicate triggers is a plus
• Knowledge of property management software or related industries.
• Experience with product analytics tools such as Amplitude, Adobe, etc.
• Experience with data analysis and visualization tools such as Tableau or Power BI.

Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Teamwork and Collaboration.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.     It’s a great place to work! Will you join us?

Experience Level

Mid Level