Group Manager - Accounts Payable Operations

PUN - REF101025Y_2026250200 - Accounts Payable - Group Manager

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

Group Manager JD-

Key Responsibilities

1. End-to-End P2P Ownership

• Own complete P2P lifecycle: Vendor Master, Invoice Processing, 2/3-Way Matching, Exception Handling, Payments, and Reconciliations

• Ensure adherence to financial controls, audit requirements, and SOX compliance• Drive consistent SLA, TAT, accuracy, and cost-to-serve improvements

2. Client & Stakeholder Management• Act as primary P2P escalation point for Finance, Accounting, and Operations leaders

• Lead QBRs, MBRs, and governance forums, presenting insights, trends, and corrective action plans

• Translate client business needs into execution-ready operating models

3. Team Leadership & Workforce Management

• Lead multi-location P2P teams (India / Philippines as applicable)• Drive productivity, utilization, cross-skilling, and succession planning

• Build a strong performance culture with clear KPIs, coaching, and accountability

4. Transformation, Automation & Analytics• Identify automation opportunities across invoice ingestion, OCR, duplicate detection, tolerance checks, and payment controls etc

• Partner with WNS Digital / Automation teams to deploy RPA, analytics, and workflow optimization

• Build dashboards and MIS with actionable insights (aging, exception root causes, vendor behavior)

5. Risk, Compliance & Controls• Ensure zero tolerance for control breaches, duplicate payments, or audit failures• Lead internal/external audits and closure of observations• Strengthen vendor compliance, documentation, and approval governance

6. Financial & Commercial Ownership• Own cost, productivity, and margin targets for the client's P2P scope

• Support pricing discussions, scope changes, and future growth opportunities

• Drive continuous value articulation for client (beyond BAU delivery)

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Required Experience & Qualifications

• 12–15+ years of experience in Procure to Pay / Accounts Payable operations

• 7+ years in a senior people management role (Manager / Senior Manager / Group Manager)

• Strong experience in BPO / Shared Services environment• Proven experience managing US-based clients, preferably in Transportation, Logistics, or Freight

• Hands-on exposure to ERP systems (Oracle, SAP, NetSuite, etc.)

• Strong understanding of SOX, audit controls, and financial compliance

• Experience in process transformation, automation, or digital enablement

Qualifications

Key Skills & Competencies• Client-facing leadership & executive communication• Data-driven decision-making & problem-solving• Strong financial acumen and control mindset• Change management & transformation leadership• Ability to operate in a fast-paced, high-accountability environment

Experience Level

Mid Level