Sales Cum Operations Executive

Job Description: Sales & Operations Staff

Position: Sales & Operations Staff (Exhibitions + E-commerce support)

Location: Pune, Maharashtra

Company: Coton Cave [ Cotton Bedsheets & Dohar Brand]

Reports to: Founder / Operations Manager

About Us

We are a growing home-fabrics brand specialising in premium cotton bedsheets and dohar covers, operating in exhibitions and direct online retail. We’re looking for a proactive intern to support both offline and online operations and help us scale.

Key Responsibilities

1. Exhibition & Sales Support (8-12 days/month):

Assist in planning and setting up at exhibitions/trade shows (stall layout, stock display, POS materials)

Engage with visitors, explain product features (material, design, care), convert leads into sales

Collect customer details, follow up leads and help close offline orders

Manage exhibition logistics: transporting stock, setting up/packing down displays, handling payments, tracking sales

Provide feedback post-event: what worked, what didn’t, suggestions for improvement

2. Stock & Logistics Management (remaining days of month):

Maintain inventory of all products: track incoming stock, check quality, label, organise storage

Coordinate packing & dispatch of online orders: ensuring accuracy, quality check, timeliness

Manage returns/exchanges: inspect, restock (if re-usable), update records

Liaise with courier/shipping partners and schedule dispatches

Maintain an easy-to-access stock ledger (Excel/Google Sheets or simple inventory software) showing available, sold, returned items

3. Content Creation & Social Media Assistance:

Help shoot product photos and short video clips (for reels) (you’ll assist the founder/brand in staging, lighting, props, styling)

Assist in editing/basic post-production (cropping, colour correction, short clips) or coordinate with a freelancer/editor

Support content scheduling: posting 3 reels/week, updating stories, responding to comments/dms under guidance

Provide suggestions for social-media campaigns, assist in implementing them (e.g., behind-the-scenes content at exhibitions, unboxing videos)

4. Order Packing & Customer Support:

On e-commerce days: pick & pack orders, ensure neat packaging, include thank-you notes/brand inserts

Communicate with online customers: answer queries about stock, shipping, delivery status, returns

Ensure timely hand-over of parcels to courier/shipping partner and update tracking in system

Skills and Qualities We’re Looking For

Minimum Class XII (or undergraduate) with interest in retail, social media, e-commerce and customer engagement

Good communication skills, friendly and outgoing (for exhibitions)

Basic photography/video skills or a strong interest to learn for product-shooting and reels

Organized, reliable, comfortable managing multiple tasks (exhibitions + stock + content)

Good time-management: able to commit 8-12 exhibition days/month and the rest to operations

Proactive, can suggest improvements rather than just execute tasks

Familiarity with Instagram & reels, basic editing apps (e.g., CapCut, InShot) is a bonus

Basic knowledge of spreadsheets (Excel/Google Sheets) for inventory tracking

Duration, Working Days & Hours

12 month internship (with possibility to extend / convert to part-time/full-time depending on performance)

Exhibition days: 8-12 days/month (hours will vary by event – early set-up, full day, pack-down)

On non-exhibition days: 5 days/week, standard 9 am-6 pm (or agreed schedule) sitting at our office in Pune

Occasional weekend work depending on exhibitions/packing schedule

What We Offer

Hands-on experience across retail exhibitions, logistics, e-commerce, social media content — great for someone wanting broad exposure

Opportunity to contribute creatively and grow with the brand

Friendly work environment; flexible attitude recognizing your learning.