Sales Executive

Job Title: IndiaMART Sales ExecutiveJob SummaryWe are looking for a dynamic and result-oriented IndiaMART Sales Executive to manage inquiries received through IndiaMART, convert leads into orders, and support business growth for our HVAC and industrial equipment division. The candidate should have excellent communication, negotiation, and customer relationship skills.

• Key ResponsibilitiesHandle all inquiries received through the IndiaMART portal.
• Contact new leads promptly through phone calls, WhatsApp, and email.
• Qualify customer requirements by understanding technical specifications and project details.
• Identify potential sales opportunities and generate quotations based on customer requirements.
• Explain WCSIPL products and solutions, including AHUs, Chillers, Dehumidifiers, Ventilation Systems, Air Washers, Clean Room HVAC, and Industrial Cooling Systems.
• Follow up regularly with customers to convert inquiries into confirmed orders.
• Negotiate commercial terms in coordination with the sales manager.
• Maintain complete records of leads, quotations, follow-ups, and customer interactions in CRM or Excel.
• Coordinate with the design, estimation, and project teams to prepare techno-commercial offers.
• Achieve monthly inquiry conversion, quotation, and sales targets.
• Build long-term relationships with customers and generate repeat business.
• Track competitor activities and provide market feedback.
• Ensure timely responses to all IndiaMART inquiries and maintain high customer satisfaction.
• Required SkillsExcellent communication and convincing skills.
• Experience in telecalling, inside sales, or B2B sales.
• Basic understanding of industrial products or HVAC systems is preferred.
• Proficiency in MS Excel, MS Office, email communication, and CRM software.
• Strong negotiation and customer handling skills.
• Ability to work independently and achieve sales targets.
• Preferred QualificationGraduate / Diploma / BE (Mechanical preferred)
• 1–3 years of experience in IndiaMART lead handling, B2B sales, industrial equipment sales, or HVAC sales.
• Key Performance Indicators (KPIs)Number of IndiaMART inquiries handled per day.
• Lead response time.
• Quotations submitted.
• Follow-up completion rate.
• Inquiry-to-order conversion ratio.
• Monthly sales revenue achieved.
• Customer satisfaction and repeat business.