Application Support Engineer

Senior Application Support Engineer

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Application Support Specialist

The primary responsibility of the Application support specialist is to provide all necessary support for several applications including (in-house developed) and interfaces with other systems and data sources. The candidate must have the ability to work as part of a team, within IT as well as in collaboration with end-users by taking over business analyst activities. They must be able to understand requirements, design and document appropriate solutions and contribute to implementing them if required to satisfy the users’ needs.

The successful applicant will work with international development and IT Operation and Support teams for Financial Solutions. Experience working with Agile and DevOps methodologies would be preferable.

Job Specification

• Maintenance and support of existing VB.NET applications.

• Maintenance and support of new and existing Python solutions

• Maintenance and support of new and existing scheduling and ETL solutions

• Support existing reports Ability to clearly communicate technical ideas to both

technical stakeholders and business end users.

• Working with the product owner to deliver solutions with a smooth transition

through to the production environment.

• Adhere to change management and release management procedures.

• Working closely with other team members and end users.

Skills Required

• 3-5 years’ application support experience in large corporate.

• Solid knowledge and experience in VB.NET, Python and JSON.

• Experience in PL/SQL .

• Comfortable with Git source control.

• Knowledge and experience of software engineering life cycle.

• Experience working with automation/scheduling tools, such as VisualCron or

Control-M

• Experience working with ETL tools, such as Alphafuse or X-Gen

• Experience in the area of data warehouse and reporting solutions, such as

OpenText

• Great attention to details and the passion to drive projects forward.

• Able to produce Technical documentation.

• Excellent time management and decision-making skills.

• Excellent communication skills in both English written and verbal.

• Good understanding of financial solutions and process.

• Background in the financial industry preferable.

What you will get in return:

• A genuinely unique opportunity to be part of an expanding large global business

• Exposure to all aspects of the business, cross-jurisdiction and to working with

senior management directly

Additional information

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR)) please visit https://theapexgroup.com/csr-policy/

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Experience Level

Senior Level