Senior Business Analyst - Billing and Payments

Senior Business Analyst-1

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Business Analyst-1Overview

Mastercard is seeking a detail‑oriented and analytical Business Analyst to support billing and payment‑related initiatives. This role will partner closely with product, engineering, finance, and quality assurance teams to ensure billing rules are clearly defined, accurately implemented, and thoroughly validated through testing. Familiarity with payments messaging standards, including ISO 20022, is a strong plus.

Key Responsibilities

Analyze and document business requirements related to billing, pricing, and transaction‑based rules.
Interpret complex billing logic and ensure requirements are clearly translated into functional and non‑functional specifications.
Review and validate test cases and test results to confirm billing rules are correctly implemented and aligned with business expectations.
Partner with QA and engineering teams during system testing, UAT, and production readiness activities.
Investigate discrepancies in billing outcomes and support root‑cause analysis and resolution.
Collaborate with finance, product, and operations stakeholders to align billing processes with business objectives.
Create and maintain documentation such as business requirement documents (BRDs), process flows, and data mappings.
Support change management efforts related to billing rule updates, product enhancements, and regulatory requirements.

Required Qualifications

Bachelor’s degree in Business, Information Systems, Finance, or a related field.
Experience as a Business Analyst in a financial services, payments, or technology environment.
Strong understanding of billing concepts, pricing models, and rule‑based logic.
Experience reviewing test plans, test cases, and test results; comfortable validating data accuracy and outcomes.
Ability to work with cross‑functional teams and translate business needs into clear, actionable requirements.
Excellent analytical, written, and verbal communication skills.
Preferred Qualifications

Experience in payments, card networks, or transaction processing systems.
Familiarity with ISO 20022 messaging standards and payment data structures.
Experience working in Agile or hybrid delivery environments.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Experience Level

Senior Level