Senior Coordinator - Facility and Soft Services

Senior Coordinator - Facility & Soft Services

Job Title

Senior Coordinator - Facility & Soft Services

Job Description Summary

The Painter performs skilled painting functions for a commercial or industrial building or facility often working independently but also in conjunction with the other building trades on projects, repairs, maintenance, upgrades, remodeling, and emergency situations.

Job Description

About the role:

• Walk floors and shared spaces to ensure they are stocked, maintained, and appropriately utilized.
• Serve as the primary point of contact for employees, providing a high-touch, hospitable experience.
• Maintain conference rooms for cleanliness and set-up.
• Organize and manage fun, engaging community events to foster employee connections.
• Drive behavioral changes to support new ways of working (e.g., hoteling etiquette).

Conference and Meeting Room Booking Management:

• Liaise with the cleaning team to ensure meeting rooms are clean and tidy after each use.
• Coordinate furniture movement with floor SPOCs/Leads and obtain necessary approvals.
• Check and ensure all necessary equipment and facilities are in good working condition.
• Collaborate with relevant teams for outsourced items ordered for events.
• Be aware of any project works or building issues that may impact your customers

Community & Event Management:

• Conduct pulse surveys to understand occupants' needs and address concerns.
• Conduct monthly Workplace Connect and Focus Meet sessions with various projects.
• Capture feedback through personal interactions and point of view app.
• Perform routine walkthroughs and assessments of the space.
• Maintain effective communication and working relationships with all other departments.
• Conduct employee events focusing on driving connection, creating awareness and supporting them in workplace.
• Oversee events/work with the internal client SPOC team to create a calendar of events, learn sessions.
• Provide outputs of workplace meetings, forwarding business comments and reactions on workplace issues to client CRE team.

Floor Inspections

• Monitor cleanliness at the workplace especially key touchpoint areas.
• Ensure level of cleanliness is at its optimum level.
• Conduct daily walk with site cleaning supervisor and ensure standards are met according to the PPM.
• Manage vendor to ensure compliance for scheduled maintenance.

About you:

• Proactive and self-motivated individual with the ability to work independently.
• Attention to detail and ability to prioritize tasks.
• Good communication skills with the ability to engage and connect with people.
• Bachelor’s degree or equivalent
• Prior relevant experience in hospitality, facility/property management, building operations and/or knowledge of commercial real estate, preferred

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from

• Being part of a growing global company;

• Career development and a promote from within culture;

• An organization committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us

 

 

 

INCO: “Cushman & Wakefield”

Experience Level

Senior Level