Senior Quality Assurance Lead - Salesforce CPQ and Lead-to-Order Transformation

Senior QA Lead – Salesforce CPQ & Lead-to-Order Transformation

Senior QA Lead – Salesforce CPQ & Lead-to-Order Transformation1

Key Responsibilities

QA Strategy & Leadership

• Define and implement enterprise QA strategy for Salesforce Lead-to-Order programs

• Establish quality governance models aligned to enterprise delivery standards

• Lead both onshore and offshore QA teams (20–30% / 70–80% model)

• Drive AI-enabled testing strategy leveraging Tosca (preferred), Copado, and Xenon accelerators

Salesforce Testing Oversight

• Lead testing efforts across:

  • Salesforce CPQ

  • Sales Cloud

  • Service Cloud

  • ERP and eCommerce integrations

• Ensure coverage across Lead to Opportunity, Quote to Order, and Order to Cash lifecycles

• Oversee integration, regression, automation, and UAT cycles

Agile & Program Governance

• Lead QA participation in Agile ceremonies (Sprint Planning, Daily Standups, Retrospectives, Release Planning)

• Collaborate with Product Owners, Business Analysts, and Development teams

• Manage defect triage, risk assessment, and quality metrics reporting

• Ensure release readiness and production deployment validation

Automation & Tools Management

• Coordinate automation teams using Tosca (preferred) and Copado

• Implement CI/CD-aligned testing strategies

• Drive continuous improvement in test coverage and automation efficiency

• Utilize Jira, Azure DevOps, Confluence, MS Project, and Excel for tracking and reporting

Required Experience & Skills

• 12-14 years of QA leadership experience

• Extensive experience in Salesforce CPQ, Sales Cloud, and Service Cloud

• Proven experience testing ERP and eCommerce integrations

• Strong knowledge of Lead-to-Order and Order-to-Cash business processes

• Expertise in both Waterfall and Agile methodologies

• Hands-on experience with:

  • Jira

  • Azure DevOps

  • MS Project

  • Confluence

  • Excel

• Experience managing Tosca (preferred) and Copado automation teams

• Strong stakeholder communication and cross-functional coordination skills

Preferred Qualifications

• Experience working with global enterprise clients

• Background in AI-driven testing frameworks for Tosca (preferred)

• Experience in Salesforce Summit Partner environments

• Certifications in Salesforce, Agile, or Testing frameworks (ISTQB preferred)

Experience Level

Senior Level