Senior Salesforce System Administrator

Senior Software Engineer

At Pitney Bowes, we do the right thing, the right way.  As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
•    Are passionate about client success.
•    Enjoy collaborating with others.
•    Strive to exceed expectations.
•    Move boldly in the quest for superior and best in market solutions.

Job Description:

Join Pitney Bowes as Salesforce System Administrator

Years of Experience required – 5 -8 years                     

Job Location – Pune

Impact

Looking for a seasoned Salesforce.com System Administrator who has both technical and organizational skills and can lead initiatives to make Pitney Bowes’ Salesforce orgs best in class for operational efficiency, performance, and security. Candidate should be able to perform administrative duties while optimizing processes and coordinating IT activities.

They should be a go getter, able to juggle many tasks while also meeting long term deliverables. The role is integral to day-to-day operations as well as releases and special projects, so being able to proactively communicate, and create/manage project plans is a must. They are expected to be hands on and up to date with the latest technology stack. If this type of position motivates you, tell us why you are the right person for this challenging role! Most Importantly you are a person who wants to own things and ready for challenge, to move yourself and team to next level.

The Job

• Serve as the Salesforce.com System Admin, a core member of our technical team, having ultimate responsibility for the health of Pitney Bowes’ Salesforce.com platform, including but not limited to:

  • Platform security and technical roadmap

  • Critical updates and seasonal releases pushed from Salesforce.com

  • DevOps integration to Flosum, GitHub, Jenkins, static code scans, and test script execution

  • Sandbox management

  • Installation and maintenance of managed packages

  • Tracking and maintenance of digital certificates

  • Management of data backup and recovery tool

  • Service and integration account password management

  • Routine administrative activities (permission set assignment, call center assignment, queue membership, delegated admin, group membership) as required

• Working closely with the support team, development team, architect, IT security team, and integrating partners, ensure platform stability and availability by

  • Monitoring application and system events

  • Monitoring and supporting system integrations

  • Monitoring and maintaining sufficient buffer from Salesforce governor limits

  • Addressing findings from annual security reviews and org health assessment tools

  • Coordinating with IT security to perform code scans to identify security vulnerabilities

  • Working with the broader team to meet mean-time-to-resolution goals

• Comply with audit & SOX requirements

• Stay current on best practices to ensure we are working smart and avoiding known issues

• Maintain high level of Salesforce technical expertise to be able to consult on technical challenges, identify deficiencies, help set operational goals and platform roadmap.

Required Qualifications & Skills

• Bachelors degree in Computer Science or related discipline

• Salesforce Certified Advanced Administrator

• At lease 3 - 5 years experience with Salesforce platform

• Excellent language and interpersonal skills

Must have:

• Ability to communicate in a remote environment, provide proactive updates, and keep all parties in matrixed environment informed

• Time management skills to perform both daily administrative duties while also meeting project commitments

• Ability to take initiative

• Attention to details

Good to have:

• Experience in Salesforce.com development

• Project planning skills

The Team

Pitney Bowes (NYSE: PBI) is a global shipping and mailing company that provides technology, logistics, and financial services to more than 90 percent of the Fortune 500. Small business, retail, enterprise, and government clients around the world rely on Pitney Bowes to remove the complexity of sending mail and parcels. For additional information visit Pitney Bowes at www.pitneybowes.com.

We will:

• Provide the will: opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well)

Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.

All interested individuals must apply online.

Experience Level

Senior Level