Technical Shift Engineer - Facility Management

Shift Engineer - Technical

Job Title

Shift Engineer - Technical

Job Description Summary

Job Description

Role Title:

Shift Engineer- Technical

Division /Region:

Pune

Line of business:

Facility Management

Location:

Pune

Part Time, Full Time,
or Fixed Term Contract:

Full Time

Job Classification:

Operation & Maintenance

Job Profile:

Engineering Services_ST2

1.2. Reporting Relationships

This role will report into Site Manager

1.3. Scope of Role

Operations & Maintenance

• Daily monitoring and operation of all MEP systems, HVAC, DG sets, UPS, STP/WTP, and fire systems.
• Execution of Preventive, Predictive, and Corrective maintenance schedules as per OEM and statutory guidelines.
• Minimize equipment downtime through proactive maintenance and timely rectification.

Compliance & Safety

• Ensure adherence to statutory and regulatory requirements (electrical licenses, fire NOC, pollution control norms, etc.).
• Maintain safety protocols, PTW (Permit to Work), LOTO (Lockout/Tagout) compliance.
• Support in internal/external audits and certifications (ISO, Energy Audit, Fire Safety Audit).

Energy & Cost Management

• Track energy consumption and support initiatives for energy conservation and sustainability.
• Optimize operating costs by efficient use of utilities and technical manpower.

Vendor & Team Management

• Coordinate with AMC vendors, service providers, and contractors for technical service delivery.
• Supervise technicians/engineers and ensure timely completion of assigned tasks.
• Verify vendor service reports and validate bills.

Technical Documentation & Reporting

• Maintain daily checklists, logbooks, equipment history cards, and MIS reports.
• Prepare technical incident reports, root cause analysis, and recommend corrective actions.

Client & Stakeholder Support

• Act as a single point of contact for all technical issues and escalations.
• Provide timely updates to management and client representatives.
• Support soft services and projects by providing necessary technical inputs.

1.4. Key Relationships

Internal Relationships: C&W Operation

External Relationships: Client

1.5. Job Purpose

To ensure smooth operations and maintenance of all technical services (Electrical, Mechanical, HVAC, DG, Fire Systems, Plumbing, BMS, and other critical engineering services) within the facility, ensuring compliance, safety, uptime, and cost efficiency.

1.6. Accountabilities

Key Result Area

Major Activities

Operations & Maintenance

• Ensure uninterrupted operation of Electrical, Mechanical, HVAC, DG, UPS, Fire Fighting, and Plumbing systems.
• Implement Preventive, Predictive, and Corrective Maintenance schedules.
• Conduct daily equipment inspections, checklist monitoring, and breakdown management.

Compliance & Safety

• Adhere to statutory norms for Electrical, Fire & Safety, and Environmental regulations.
• Implement PTW (Permit to Work) and LOTO procedures during technical activities.
• Support in safety audits, fire drills, and compliance documentation.

Energy & Cost Management

• Monitor and analyze energy consumption for optimization.
• Support energy-saving initiatives and sustainability practices.
• Control operational costs through efficient use of manpower, spares, and consumables.

Vendor & Team Management

Documentation & Reporting

• Supervise technical staff and AMC/service providers to ensure SLA adherence.
• Validate service reports, attendance, and vendor invoices.
• Coordinate with contractors for scheduled maintenance and emergency repairs.

• Maintain logbooks, checklists, history equipment, and asset records.
• Prepare daily/weekly/monthly technical MIS reports.
• Document incident reports, root cause analysis, and corrective action plans.

Other

• Proactively review workplace systems / processes to innovate and continuously improve the business performance and workplace experience
• Performs other duties as requested by your direct manager
• Occasional requirement to work extended hours during peak times or to assist with major functions/events
• Development of operational standards / playbooks / operating manuals for all aspects of the business

General Responsibilities

• Articulate and live the Cushman & Wakefield culture, model organisational values and required behaviour and hold others (employees and peers) accountable for their actions by identifying and acting on behaviour which is inconsistent with agreed standards
• Comply with all Cushman & Wakefield systems that are in place to meet the health and safety obligations of the organisation
• Work safely and avoid placing yourself or anyone else’s health and safety at risk by your acts or omissions
• Comply with Cushman & Wakefield Environmental policies and adhere to procedures and work instructions that are relevant to your activities
• Actively participate within a community or practice group by sharing information and strategies that result in the best outcomes for the client and Cushman & Wakefield
• Understand the Cushman & Wakefield brand and expertise of services delivered to ensure all opportunities to provide a full-service offer to clients and staff is available
• Comply with Cushman & Wakefield policy

1.7. Background & Experience

• Professional Experience:
• 3–7 years of experience in Facilities Management, Building Operations, or Technical Maintenance.
• Hands-on experience in operation & maintenance of Electrical Systems, HVAC, DG Sets, UPS, STP/WTP, and Fire & Safety systems.
• Exposure to handling technical services in Commercial, Corporate, IT/ITES, or Industrial facilities.
• Experience in vendor management, AMC coordination, and technical audits.
• Behavioral Competencies:
  • Strong coordination and communication skills for managing vendors and stakeholders.
  • Analytical mindset with attention to detail.
  • Ability to work under pressure, handle escalations, and ensure timely resolutions.
  • Problem-solving attitude with focus on cost optimization and efficiency.

1.8. Qualifications & Technical Skills

• Education:
• Diploma / Degree in Electrical, Mechanical, or related Engineering discipline (mandatory).
• Certification in Fire & Safety, Energy Management, or BMS will be an added advantage.
• Technical Skills:
• Strong knowledge of MEP systems (Mechanical, Electrical, Plumbing).
• Working knowledge of statutory compliance requirements (Electrical safety, Fire NOC, Environmental norms).
• Proficiency in BMS/Automation systems, CMMS tools, and technical reporting.
• Familiarity with Energy Management practices and sustainability initiatives.

Occupation specific capabilities:

1. Technical Expertise

 

 

 

INCO: “Cushman & Wakefield”