Software Quality Assurance Analyst

Software Quality Assurance Analyst

About the Role:
As a Software Quality Assurance Analyst, you'll play a crucial role in ensuring the functionality and reliability of our software products by executing various test cases and helping to identify defects. Your focus will be on more diverse testing scenarios, improving test documentation, and providing insights to enhance our quality assurance processes.

Responsibilities:
• Execute a variety of test cases, including functional, regression, and smoke tests.
• Document and report software bugs with detailed steps to reproduce.
• Assist in test case design and modification.
• Conduct initial root cause analysis of defects.
• Collaborate with developers to resolve identified issues.
• Participate in test plan development.
• Review requirements and design documents to provide feedback.
• Maintain and update test environments.
• Support continuous improvement initiatives in QA processes.
• Train and mentor junior team members.

Skills:
• Intermediate Test Case Execution: Competence in executing various types of tests.
• Bug Reporting and Tracking: Proficiency with tools like JIRA, detailed reporting.
• Test Design Participation: Ability to assist in designing test cases.
• Basic Root Cause Analysis: Initial analysis of defects to determine their origins.
• Documentation Skills: Preparing and maintaining comprehensive test documents.
• Collaboration: Enhanced teamwork skills for effective communication with developers.
• Time Management: Prioritization and efficient task completion.
• Technical Basics: Understanding basic software architecture and functions.

Additional Criteria:

• Experience in Playwright and Selenium/WebDriver
• Expertise on Javascript, OOPS concept
• Design patterns such as Page Object Model (POM)
• Test runners - JUnit, TestNG, Pytest, or Playwright Test
• Experience w/API Testing
• Capable of working across both functional and automation testing
• A demonstrated aptitude for AI skills or relevant academic background (graduated in AI courses or certifications)
• Candidate should have strong reasoning and communication skills, as well as knowledge of prompt engineering, which is becoming essential for all our staff as we move further into AI-driven work.
• Soft skills — Proactive, Self‑starter, Strong communcation skills
• Ability to work independently, without much handholding
• Expertise in accessibility testing, mobile/tab testing using browserstack
• Experience of using copilot tool such as github copilot

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Experience Level

Mid Level