Trust and Agency Services Operations Analyst

TAS Operations - NCT

Job Description:

Job Title: TAS Operations - NCT

Location: Pune, India

Role Description

• Our purpose as a business is to be dedicated to our clients’ lasting success and financial security. We want to be a bank that creates a positive impact for clients, employees, investors, and society. This is made possible by our people. As you'll discover, our culture supports this - diverse, international, and shaped by a variety of different perspectives. We are driven by a shared sense of purpose. At every level agile thinking is nurtured and rewarded with support and provided with opportunities to excel together.
• Trust & Agency Services (TAS) have over 1,500 clients ranging from multi-national corporations to banks and financial institutions, hedge funds, asset managers and supranational agencies around the world. TAS Operations support all types of transactions in the debt capital markets – from conventional to structured debt products, Project Finance, REITs and Islamic Finance – and services for escrows, restructurings and exchanges, Loan Agency, Depository Receipts, Structured Finance and US Mortgage.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Ensure accurate and timely delivery of services to clients (Primary Issuance & Post Issuances, CLOs, reconciliations, review of US Mortgage documents)
• Deliver daily assigned productivity target meeting the required quality
• Interface with the clients / agents / custodians for resolution vide client calls / emails.
• Assist in creating proper backups through adequate cross training within the department
• Responsible for managing productivity, accuracy and timeliness as per benchmark requirements
• Escalate all issues properly to the appropriate level to avoid any adverse impact on the business
• Generating reports in order to obtain periodic information on the inquiries received
•  Always adhere to KOP and KPI guidelines, and comply with internal policies and audit and regulatory requirements.
• Assist with various projects, analysis, release testing, automation, process improvement/re-engineering measures and other initiatives of the group.
• Communicate with peers, leads, managers and other stakeholders to coordinate operational processing within agreed timeframes.
• Actively listen to teammates' ideas and suggestions, and always be willing to help them achieve team’s shared goals.

Your skills and experience

• Analyst (0-3 years), Senior Analyst (3-7 years) preferably in Banking / Finance Service Industry/Loan Servicing/US Mortgage
• Domain knowledge of Debt Products / Settlements / Payments, corporate actions, Cash reconciliation, Billing & Invoice generation, Reconciliation, Loan servicing or US Mortgage would be added advantage.
• Good written & verbal communication skills.
• MS Office skills (especially MS excel)
• Ability to provide high transaction productivity and high level of attention to detail.
• Flexibility to work in shifts.

How we’ll support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Experience Level

Entry Level